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Extended Stay America - Houston - NASA - Johnson Space Center
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1410 NASA Rd. 1, Houston, TX, 77058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room we were fiven was not cleaned nor ready. We was given another room that had a stinch smell to ot. Beds were comfy but breakfast was for the birds. We had to go to mc donalds close by because the breakfast options were very scarce!
Business response:
Thank you for being our guest and sharing your review online. Although you had an overall pleasant stay with us, we sincerely apologize for the issues you had in your room. Be assured we take the cleanliness of our rooms very seriously so your feedback is shared and remedial steps within our housekeeping department are underway to ensure this issue does not happen again. Please consider giving us a chance to showcase you our improved side. Sincerely, Hotel Management
Business response:
Jeffrey, thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
No complaints. 3rd stay here this year.
Business response:
Phillip, thank you for your feedback, and we are so glad you enjoyed staying with us at Extended Stay America. It's so nice to know you found our hotel comfortable and you felt at home. Thank you for being loyal to our brand. Please come back to stay with us the next time you are in the area. Sincerely, Hotel Management
very nice room clean with a lot of space and friendly staff.
Business response:
Brett, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
The hotel was nice. The room had a few roaches in the kitchen area but other than that it was rather clean
Business response:
Chynetta, thank you for being our guest at Extended Stay America. It’s a pleasure to know you had a wonderful stay with us and enjoyed our well-kept property. Also, our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Room wasn’t ready at 3:38. Air conditioner was set at 60 degrees when got in the room around midnight. No hair dryer. Breakfast consisted of coffee or tea. Instant oatmeal and breakfast bars.
Business response:
Gary, thank you for taking the time to post a review. We are sorry as your room was not ready upon arrival and that your stay was not a memorable one. Rest assured, your comments have been shared with the concerned team so that our future guests never encounter a similar issue. Thanks for bringing these issues to our attention. We hope to see you back in the future. Sincerely, Hotel Management
Great
Business response:
Randel, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
I had an amazing stay. Staff was friendly, attentive, easy going, and had a smile. Perfect prices and room was MUCH BETTER than I envisioned. It also had a great location!!!! Everything was near by. Referred family members to stay here when in Houston.
Business response:
Naomi, thanks for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - NASA - Johnson Space Center
How is Extended Stay America - Houston - NASA - Johnson Space Center rated?
Extended Stay America - Houston - NASA - Johnson Space Center has a 4.3 star rating with 1,605 reviews.
When is Extended Stay America - Houston - NASA - Johnson Space Center open?
Extended Stay America - Houston - NASA - Johnson Space Center is open now. It will close tomorrow at 12:00 a.m.