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Extended Stay America - Houston - NASA - Johnson Space Center
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1410 NASA Rd. 1, Houston, TX, 77058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel in a good lovation, staff were always helpful and friendly however bed were slightly incomfortable and we lost hot water 3 times within 6 days but overall a decent experience especially for the price.
Business response:
Josh, thank you for being our guest. We’re glad to know our location was ideal for you and that you were impressed with the service provided by our excellent staff. However, we’re sorry for the maintenance issue you encountered while you were here. We have discussed your feedback with the concerned team, and we’re working with them to fix the problem immediately. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Our 1st room ac was out. Had to move rooms. 2nd room the shower didn’t work. Everyone had to take baths even my husband. The staff was very helpful but maintenance wasn’t on duty till Monday. Apparently they don’t work weekends
Business response:
Thank you for taking the time to post a review. We are truly sorry for the issues you experienced in both of your rooms and that we were unable to resolve it to your satisfaction. We have shared your concern with the maintenance team to review and rectify these problems. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Business response:
Lori, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Nice place, thanks. I liked to stay there. I would like to come again
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for the nice review, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Disappointed. The location was excellent, the service was fine, but the room was not clean at all. It was late, I was very tired or I would have found a different hotel.
Business response:
Melanie,thank you for posting a review of your stay. We're glad to know you were pleased with our location and that you liked the service you received from our staff. However, we're sorry for the cleanliness issues you encountered in your room. We have discussed your feedback with our housekeeping team, and we're working with them to be more diligent with our efforts moving forward. Wehope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
El hotel está bien si vas de paso por la ciudad El desayuno es muy sencillo a mi parecer (cafe y muffins)
Business response:
Karla, thank you for reviewing our hotel. We're happy to know overall you had a pleasant time with us, but we're sorry our grab-and-go breakfast was not to your liking.Please be assured that we will share your feedback with our Brand Leaders so they can use it while planning any changes to our breakfast offerings. We hope this issue will not overshadow your otherwise positive experience. We hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management
Comfy bed, good TV, great price, excellent location.
Business response:
Thank you for being our guest and for your excellent feedback! We are glad to know how much you appreciated our comfortable beds and that our superb location was convenient for you. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Repeat Customer! I stay at this hotel frequently ... Staff is friendly, Manager is great, always willing to help. I keep coming back!
Business response:
Susan, thank you for returning to the Extended Stay America. There is no better compliment than a guest who keeps coming back time after time! We are so glad you continue to enjoy our hospitality. It is always a pleasure to have you as our guest, and we look forward to your next stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - NASA - Johnson Space Center
How is Extended Stay America - Houston - NASA - Johnson Space Center rated?
Extended Stay America - Houston - NASA - Johnson Space Center has a 4.3 star rating with 2,551 reviews.
When is Extended Stay America - Houston - NASA - Johnson Space Center open?
Extended Stay America - Houston - NASA - Johnson Space Center is open now. It will close tomorrow at 12:00 a.m.