This profile has been claimed by the business owner or representative.
Extended Stay America - Houston - NASA - Johnson Space Center
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1410 NASA Rd. 1, Houston, TX, 77058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Charles, thank you for your kind rating of Extended Stay America. It’s great to see our service and facilities were to your satisfaction which made your stay pleasant. We hope you will make us your home again in the future. Sincerely, Hotel Management
Extended Stay with no ability to eat in This had a very minimal cooking area. There was no way to use this because there were NO pots or pans, NO plates or glasses, & NO silver wear. There were 2 small ice trays but nothing to store the ice in. When these things were requested, I was told that they did not have anything to hand out. If guests can not cook anything, they should offer a full breakfast. The facility seamed clean & safe. It is directly across from the Houston Space Center.
Business response:
David, thank you for being our guest. We are happy to know you had a good time here and that your overall experience was a pleasant one. However, we’re sorry you were not happy with our hotel policies. Your feedback is appreciated as it will help us improve our service and facilities moving forward. Please know our brand standards require us to keep the kitchenware at the front desk to ensure cleanliness. We hope the positive aspects of our visit will encourage you to choose us again in the future. Sincerely, Hotel Manageme... read more
Business response:
Our thanks for the feedback of your visit at Extended Stay America. We are pleased to know you had an overall great experience. Please come back and see us again soon. Sincerely, General Manager
Business response:
Michael, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, General Manager
Business response:
Jose, many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, General Manager
Relaxing stay. Very good experience. Although Hurricane Harvey made us go back home that fast.
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you had an enjoyable visit with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Business response:
Ahmed, we appreciate your five-star rating of Extended Stay America. We are glad to see you enjoyed your stay and hope to see you again on your next trip to this area! Sincerely, General Manager
Business response:
Thank you for your visit. We are pleased you had an overall nice stay, but we are sorry if any inconvenience caused. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
No coffee 2 days... Hotel was out of coffee for two days. That's a big deal for me. If not for you then it's all good.
Business response:
Thank you for sharing your review with us. We apologize that our grab-and-go breakfast was not up to par, and for falling short your expectations. We want you to be impressed with every aspect of your stay. Thank you again for your candid feedback, and we hope you will return so we can make it up to you. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Houston - NASA - Johnson Space Center
How is Extended Stay America - Houston - NASA - Johnson Space Center rated?
Extended Stay America - Houston - NASA - Johnson Space Center has a 4.3 star rating with 2,553 reviews.
When is Extended Stay America - Houston - NASA - Johnson Space Center open?
Extended Stay America - Houston - NASA - Johnson Space Center is open now. It will close tomorrow at 12:00 a.m.