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Extended Stay America - Houston - NASA - Johnson Space Center
- Hotels
- Houston, TX
About this business
Location details
1410 NASA Rd. 1, Houston, TX, 77058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Ryan, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Close to Nasa Space Center
Business response:
Thanks so much for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Surrounding venues restaurants and stores and beautiful parks. The hotel was decent the property was clean outside. But the elevator was broke the entire stay . Our room had mildew and both the sinks were stopped up. We only had one blanket the bed was very small. No grand breakfast no housekeeping service. No welcome call. No maps of places to go .hair was in our bed from someone esle staying in our room. Staff was ok but no professionalism.
Business response:
Thank you for your review of your stay. We apologize for not living up to your expectations, and we appreciate you taking the time to provide specifics about the problems that inconvenienced you. Your valuable feedback will be shared with our team to prevent such mistakes going forward. We hope you will give us another opportunity to prove we can do better on your next trip to this area. Sincerely, Hotel Management
Elevator was broken. Room in third floor. Clerk canceled reservation at our request. We were not charged.
Business response:
Thank you for reviewing your our hotel. We’re extremely sorry we were not able to live up to your expectations and for the inconvenience you had due to the broken elevators. We hope you will consider us again so that we can provide you with the stay you expected from us. Sincerely, Hotel Management
awesome so amazing. team nasa
Business response:
Thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Great location to everything you will need while on your stay from NASA across the street to the boardwalk down the road, plus its next to a strip mall with a Starbucks, Vietnamese food, elk burgers (and regular burgers), a French theme breakfast restaurant (around the corner), normal fast food joints in the area, and gas station to fill up on your way out of town. Combined that with a nice clean room.
Business response:
Chris, thanks so much for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Nice facility, location was great. Somewhat noisy in the hallway after 9:00 pm. We were on the first floor by the entrance
Business response:
Thanks for choosing Extended Stay America for your stay. We are pleased to know our location was ideal for your needs and that you had an enjoyable time with us. That being said, we are sorry for the noise issues you experienced during your stay. Our front desk is available to resolve such issues, so we are sorry we were not aware of the problem, as we would have been happy to try and resolve the issue or move you to another suite. We hope the positive aspects of your visit will encourage you to choose us again in the future... read more
Business response:
Aimen, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Business response:
Keith, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Houston - NASA - Johnson Space Center
How is Extended Stay America - Houston - NASA - Johnson Space Center rated?
Extended Stay America - Houston - NASA - Johnson Space Center has a 3.6 star rating with 3,659 reviews.
When is Extended Stay America - Houston - NASA - Johnson Space Center open?
Extended Stay America - Houston - NASA - Johnson Space Center is open now. It will close tomorrow at 12:00 a.m.