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Extended Stay America - Houston - NASA - Johnson Space Center
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1410 NASA Rd. 1, Houston, TX, 77058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
For breakfast its better to walk across to Starbucks. This motel has almost no breakfast.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
it was very nice stay.
Business response:
Thank you for taking the time to write a review of your experience with us. It's great to hear that you had a comfortable stay. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.
Room was clean but barking dog down the hall was annoying. Hotel staff was not all that friendly. Bed was very hard and pillows were flat.
Business response:
I sincerely apologize for the inconveniences you experienced during your stay. To make sure this doesn't happen again, I am meeting with our staff on ways to handle noise issues so that each guest can have a comfortable stay. I appreciate you bringing this to my attention. Thank you for your review.
Nice Hotel with Decent Amenities Overall stay was good but the breakfast was disappointing.
Weekend Trip to Johnson Space Center This Hotel is directly across the street from Johnson Space Center, so if you're planning to visit, the location can't be beat. Our room was quite large and had a full kitchen! Only semi-complaint was that the free morning breakfast wasn't too great. However, they did describe it as a grab and go breakfast.
Business response:
Michael - We would like to take this time to thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We are delighted that you enjoyed your stay and we hope that you will visit us again in the near future. Extended Stay America has a standard grab-and-go breakfast that consists of muffins, granola bars, oatmeal, fresh fruit, coffee, hot tea, and hot chocolate. Ag... read more
NASA Just a weekend get away to see NASA. This hotel was across the street so very close! The area was nice, we did a lot of walking to and from our hotel, and felt safe. There was an issue with the shower, but not anything big. Great place especially if you need somewhere to stay for a period of time.
Business response:
I received a copy of your review, and wanted to thank you for writing such a positive review of your stay with us. I'm so pleased to hear that you enjoyed our convenient location. I’m thrilled we were able to provide you with a home away from home experience! Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
Evening staff was great. Very friendly. I had to call the desk at midnight because the people in the next room were screaming slamming things and laughing. The girl said she'd take care of it. The noise continued until 3 am. The morning staff was just as uncaring about our lack of sleep. Won't go back.
We wanted to do a little shopping plus go to NASA and our trip was a success. The hotel was perfect for a good night sleep.
Great hotel We were only there overnight but the desk employees were very nice . Our room was very clean but I did find several hairs in the bathtub. It was a good experience & I would stay there again
Business response:
Thank you so much for posting a review of our property. Please accept our apologies for the cleanliness issues you experienced. Still, I’m glad we were able to provide you with a comfortable stay overall. I truly appreciate your kind comments regarding our friendly staff. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Houston - NASA - Johnson Space Center
How is Extended Stay America - Houston - NASA - Johnson Space Center rated?
Extended Stay America - Houston - NASA - Johnson Space Center has a 4.3 star rating with 1,605 reviews.
When is Extended Stay America - Houston - NASA - Johnson Space Center open?
Extended Stay America - Houston - NASA - Johnson Space Center is open now. It will close tomorrow at 12:00 a.m.