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Extended Stay America - Houston - NASA - Johnson Space Center
- Hotels
- Houston, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1410 NASA Rd. 1, Houston, TX, 77058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The first room we were given had urine stain on the bed sheets, underneath the comforter. The comforter was dry. We felt the wet spot when we getting into bed. We informed the front desk. He was nice and apologetic. He moved us into another room and he changed the sheets in the first room. The ratings on our review, except for room cleanliness, are on the second room. Room cleanliness was based on the first room.
Business response:
Thank you for choosing our hotel. We are sorry the cleanliness issues you identified in your first room. I am working with our housekeeping department to tighten our procedures and ensure they are being followed properly, so this does not happen again. On a pleasant note, we are happy this did not overshadow your experience and hope you will stay with us again. Sincerely, General Manager
great place the hotel is located directly across the street from the Johnson Space Center , there are many good restaurants nearby. The hotel was very clean, bed was very comfortable with plenty of plump pillows. Our TV remote did not work and I called the desk. The desk clerk came to the room immediately and cheerfully replaced it. An added plus is Galveston is less than 30 mins away. Will definitely return.
Business response:
Idalia, thank you for choosing Extended Stay America - Houston - NASA - Johnson Space Center and for the wonderful comments. I am glad you enjoyed our location, clean facilities and the great service provided by our Front Desk associate. I will share your praises. We appreciate you being our guest and look forward to welcoming you again! Sincerely, General Manager
Nasa extended stay Great staff but check in is 3 pm. They charge of you come before 3 pm. Close to everything in the Webster ,Clear lake area .Really good food in walking distance
Business response:
Thank you for taking the time to share your experience. It is good to know you valued our convenient location, which is walk able. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Late arrival I was a late arrival and the staff didn't miss a beat. They had me checked in very quickly and on to bed. Thank you for making the end of my day am easy fix!
Business response:
Thank you for taking the time to share your experience. It is great to see you were well accommodated by our staff and that they provided you with a seamless check in. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
This could be a really nice place. You literally have to ask for everything. It has a kitchen but you have to beg for utensils, plates, etc. I had to go to the front desk for a blow dryer. There are no ice makers. No take out menus or info in the rooms. If you ask the front desk for anything, they act like you are putting them out. Room was comfortable but bedding is minimal. Tiny thin blanket.
Frequently asked questions about Extended Stay America - Houston - NASA - Johnson Space Center
How is Extended Stay America - Houston - NASA - Johnson Space Center rated?
Extended Stay America - Houston - NASA - Johnson Space Center has a 4.3 star rating with 2,555 reviews.
When is Extended Stay America - Houston - NASA - Johnson Space Center open?
Extended Stay America - Houston - NASA - Johnson Space Center is open now. It will close tomorrow at 12:00 a.m.