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Extended Stay America - Houston - Sugar Land
- Hotels
- Sugar Land, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
13420 Southwest Fwy., Sugar Land, TX, 77478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Looks good in pictures and online. Needs updating/renovations. Furniture old and scarred. Staff were absolutely wonderful
It was very quiet and clean and it is definitely close to a lot of restaurants and fast food places and it's easy to get to
Business response:
Dear Troy, Thank you for staying with us and writing such a complimentary review. We especially appreciate your kind remarks about our convenient location close to various restaurants and shopping. We receive many great compliments about our site, so we are glad this contributed to making your stay perfect for your time in Sugar Land. We understand that clean accommodations are of the utmost importance, and we are very proud of our housekeeping associate's dedicated service. We hope you choose Extended Stay America any time ... read more
Quiet and clean and it is close to a lot of restaurants and fast food
Great Stay!! I thought the stay was amazing. The staff was friendly and the room was clean.
It was quiet and clean there is something being built next to it but ii is not bad I would recommend
Business response:
Dear Troy, Thank you for choosing Extended Stay America for your recent accommodations and recommending us to other travelers. It is always wonderful to know how much our guests enjoy our efforts. We hope to see you again on your next visit to Sugar Land.Sincerely,Hotel Management
I liked that it was clean and quiet no noise and it is close to a lot of things to do
Business response:
Dear Troy, Thank you for staying with us and posting your review. We are delighted you enjoyed most of your stay and found our suite quiet and clean. We aim to provide an exceptional experience for our guests, and we’re happy we hit our mark. We are glad our location contributed to your great stay. It was a pleasure hosting you, and we look forward to seeing you again at Extended Stay America. Sincerely,Hotel Management
Its okay for the price. The people at the counter are very nice and the rooms on the 1st floor look better than on the 3rd but the stairwell always reeks of smoke and the stoves fill the room with this terrible smell. There are no snacks just drink machines and the breakfast is just coffee and oatmeal with muffins or granola bars. A/C and heater work great and the bed was clean.
Business response:
Dear Kimberly, We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We also regret any disappointment you had with our breakfast. We have shared your feedback with our concerned team as we continually strive to improve our guest experience. Thank you for your feedback, and we hope you will stay with us again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Houston - Sugar Land
How is Extended Stay America - Houston - Sugar Land rated?
Extended Stay America - Houston - Sugar Land has a 4.3 star rating with 1,311 reviews.
When is Extended Stay America - Houston - Sugar Land open?
Extended Stay America - Houston - Sugar Land is open now. It will close tomorrow at 12:00 a.m.