Extended Stay America - Houston - The Woodlands

Anonymous 

on Expedia

14 years ago

Bathroom stool leaked, remote for TV didn't work and wasn't fixed. Could not connect to internet. Thought it was unreasonable to charge a daily fee for housekeeping. You would think this would be included in the hotel fee. 

Mrs 

on Expedia

14 years ago

Homeless shelter in The Woodlands Before checking in 2 separate guests in front of me were complaining the key cards wouldn't open the door. Rooms are tiny, ice maker wasn't working and the hotel booked our room to someone else at 1:00 in the morning. We woke up to tired guests pounding on our door because their key cards wouldn't work!! After checking their room number on the envelope (ours) we told them the hotel made a mistake. 

Vera 

on Expedia

14 years ago

I;m still waiting to get my money back. The room smell awful,couldn't sleep because of the smell. So we check out in the morning 

Orlando 

on Expedia

14 years ago

Location OK...but typical cheap stay Don't expect anything special from this extended stay. if you're in the The Woodlands to save money then it's ok but not for those used to anything with class or cleaner sheets. And bring your own shampoo.