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Extended Stay America - Houston - The Woodlands
- Hotels
- Spring, TX
About this business
Location details
150 Valley Wood Dr., Spring, TX, 77380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Horrible stay, DON'T WASTE UR MONEY! This was a train wreck! We checked n at 10ish pm. Room smelled like armpits and mold. Wen we told the front desk they suggested a smoking room. Really? Then the next morning we found a smeared blue eyeshadow on our sheets, we asked to have them changed and the wouldn't bc they don't change the sheets everyday unless you pay for it. They offer us the sheets to do them our selves. After changing the sheets my wife found old socks under the bed! The was it we couldn't wait to get out of ther... read more
The ac hardly worked It smelled the ac hardly worked and we had the wrong key twice
the absolute worst! This is how bad it was- I checked in and had prepaid for 3 days. I left within 20 minutes due to smell noise filth/garbage...Because I prepaid I lost my payment for the day and would rather sleep in my car than stay at this dump. Please avoid!!!
Musty Stinky Rooms Ok for an extremely bare bones hotels. Even with switching rooms multiple times ended up with a smoky/musty smelling room. Couldn't wait to check out.
Business response:
Sharma - Thank you for taking the time to write a review of your stay. I am sorry to hear that your room was not to your satisfaction. To prevent this from happening again, my team is being re-trained in housekeeping. Thank you again for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Wasn't very clean rooms...hair on the walls and in shower...will not stay there again
Business response:
Charlotte - Thank you for taking the time to write a review of your stay. I am sorry to hear that the level of cleanliness in your room was not in line with our company's standards. To prevent this from happening again, the housekeeping staff is being retrained on cleaning procedures and inspection policies. Thank you again for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Inexpensive option for extended time at Woodlands Currently being renovated, ESA in The Woodlands offers an inexpensive alternative to most other lodgings. For the price, you shouldn't expect much beyond a clean room....Perfect for Ironman week, when you may want your own fridge and kitchen.
If nothing is available Check in took 30 minutes, we were the only ones checking in. Desk clerk was needing to finish printing 20 pages before taking care of us. Room was very old. Broken faucet, dirty carpet and kitchenette was not equipped with enough dishes, shower sprayed everywhere, no covers on outlets etc. We will not stay here again.
Frequently asked questions about Extended Stay America - Houston - The Woodlands
How is Extended Stay America - Houston - The Woodlands rated?
Extended Stay America - Houston - The Woodlands has a 2.8 star rating with 2,542 reviews.
When is Extended Stay America - Houston - The Woodlands open?
Extended Stay America - Houston - The Woodlands is open now. It will close tomorrow at 12:00 a.m.