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Extended Stay America - Huntsville - U.S. Space and Rocket Center
- Hotels
- Huntsville, AL
About this business
Location details
4751 Governor's House Dr., Huntsville, AL, 35805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Das Zimmer war sehr sauber und es standen Hygieneartikel frei zur Verfügung. Gratis Parkplätze inklusive.
Business response:
Dear Jeanine, Thank you for taking the time to share your positive experience with us. We're delighted to read that you found the room to be very clean and that toiletries were readily available. We're also glad to know that you were able to take advantage of our free parking. We strive to provide a comfortable and convenient stay for our guests, and we're glad that we were able to meet your expectations. Thank you again for all of your great feedback. We look forward to your next stay at Extended Stay America!Sincerely,Hote... read more
The staff were always friendly and able to assist. The rooms though a little old had all the facilities needed (just had to ask the staff for the kitchen pack and I was ready to eat in etc). Breakfast is just a coffee bar but it was enough to get you started for the day.
Business response:
Dear Anthony, Thank you for taking the time to leave a review of your recent stay with us. We are glad to hear that our staff was friendly and able to assist you during your stay. We appreciate your feedback about the rooms and are happy to hear that you found all the facilities you needed. It is important to us that your stay is as comfortable and carefree as possible. Thank you for being our guest. We look forward to your next visit to Extended Stay America.Sincerely,Hotel Management
The floors made our feet dirty, indicating they hadn’t been swept or mopped in some time.
Hotels.com is terrible I book reservation in advance. I called several days in advance to confirm/ensure reservation requirements….all was good but at time of arrival hotel did not have my reservation because they were overbooked. I travel a lot….will never utilize Hotels.com again. Extended stay and hotels.com ruined my trip and offered no solution.
Business response:
Dear Jason, We apologize for not honoring your reservation and for the frustrations you experienced due to not receiving the room you booked. We cannot speak on behalf of the agent who assisted with your reservation, but we are very sorry for the inconvenience. Your concern has been shared with the appropriate individuals, and we are following up to see where we can improve so future guests are not similarly impacted. Please be assured we will take appropriate action where necessary to serve you better in the future, and we ... read more
Frequently asked questions about Extended Stay America - Huntsville - U.S. Space and Rocket Center
How is Extended Stay America - Huntsville - U.S. Space and Rocket Center rated?
Extended Stay America - Huntsville - U.S. Space and Rocket Center has a 3.6 star rating with 1,781 reviews.
When is Extended Stay America - Huntsville - U.S. Space and Rocket Center open?
Extended Stay America - Huntsville - U.S. Space and Rocket Center is open now. It will close tomorrow at 12:00 a.m.