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Extended Stay America - Huntsville - U.S. Space and Rocket Center

3.6
  • Hotels
  • Huntsville, AL

About this business

HospitalityHotels

Location details

4751 Governor's House Dr., Huntsville, AL, 35805, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.61,781 reviews
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Joffrey's profile image
Joffrey 
a year ago

Confort basique peu onéreux Bon rapport qualité/prix à Huntsville, mais confort basique. 

Business response:

Dear Joffrey, Thank you for your feedback! We're pleased to hear you found value in your stay at Extended Stay America in Huntsville. We appreciate your comments and look forward to welcoming you back for an even better experience.Sincerely,Hotel Management 

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Jennifer 
a year ago

Staff are incredibly kind and helpful. Grounds were not clean - cigarette butts and garbage on ground. other than beds, which were well made, room was untouchable. Unclean toilet with hair and other organic matter, shower with dirt and hair, mirror splattered with toothpaste. was kindly offered another room but it was very late and we were already in and not staying more than 10 hours. 

Business response:

Dear Jennifer, We extend our sincere apologies for the unsatisfactory condition of your room during your recent stay. While we are pleased to hear that our staff provided you with kind and helpful service, we deeply regret that the cleanliness of the room did not meet our usual standards. Your feedback regarding the grounds and room cleanliness has been shared with our housekeeping team for immediate improvement. We understand the inconvenience caused and appreciate your patience. Please know that we are committed to ensurin... read more

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Kimberley 
a year ago

Great option for the price! Very good for the price. Clean and comfortable 

Business response:

Dear Kimberley, We are delighted to read that you found your stay at Extended Stay America to be very good for the price. Providing clean and comfortable accommodations is our priority, and we are thrilled that we could meet your expectations. We appreciate your positive feedback and hope to welcome you back for another enjoyable stay soon.Sincerely,Hotel Management 

Luis's profile image
Luis 
a year ago

Buenas atenciones y habitacion comoda 

Nicole's profile image
Nicole 
a year ago

Great customer service!! So, we had originally planned to stay 2 nights and were unable to do so. Paul, the front desk clerk, was amazing! He was patient and helped us get in touch to change reservation. When I realized I had been charged a no show fee bc the original reservation was not cancelled by Hotels.com after speaking with them, Paul came to the rescue and helped us get the refund that was charged! He is a definite asset to the company!! Made the difference in everything. 

Business response:

Dear Nicole, Thank you for sharing your experience at Extended Stay America. We deeply apologize for any inconvenience caused by the reservation issue. We're thrilled to hear that Paul provided exceptional service and resolved the matter swiftly. He truly exemplifies our commitment to guest satisfaction. Your feedback is invaluable, and we'll use it to further enhance our services. We hope to welcome you back for a seamless stay in the future. Sincerely,Hotel Management 

Madison's profile image
Madison 
a year ago

Great customer service I had an amazing stay and this hotel has amazing customer service. The bed was great as well and made it easier to get the rest needed after driving for several hours. 

Hua's profile image
Hua 
a year ago

太吵了 

Business response:

Dear Hua, Thank you for bringing this concern to our attention. We apologize for any inconvenience caused by noise during your stay. We take guest feedback seriously and will address this issue with our team to ensure a quieter environment for all our guests. Please feel free to reach out to our front desk if you encounter any disturbances in the future. We appreciate your understanding and hope to have the opportunity to provide you with a more peaceful experience on your next visit.Sincerely,Hotel Management 

timothy's profile image
timothy 
a year ago
Andrew's profile image
Andrew 
a year ago

Frequently asked questions about Extended Stay America - Huntsville - U.S. Space and Rocket Center

How is Extended Stay America - Huntsville - U.S. Space and Rocket Center rated?

Extended Stay America - Huntsville - U.S. Space and Rocket Center has a 3.6 star rating with 1,781 reviews. 

When is Extended Stay America - Huntsville - U.S. Space and Rocket Center open?

Extended Stay America - Huntsville - U.S. Space and Rocket Center is open now. It will close tomorrow at 12:00 a.m.