This profile has been claimed by the business owner or representative.
Extended Stay America - Huntsville - U.S. Space and Rocket Center
- Hotels
- Huntsville, AL
About this business
Location details
4751 Governor's House Dr., Huntsville, AL, 35805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stray cats outside my room pawing at the window. I wasn’t able to access the free WiFi. Also the refrigerator was making a noise all night off and on.
Business response:
Duane, it was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Sadly dissappoinated. Front desk staff was nice, but the hotel and room were motel-like with outside access doors. We were greeted by roaches, and the room was very basic with no comforts normally found in a hotel. The "on-the-go" breakfast was a granola bar and coffee. I would never consider staying there again.
Business response:
Todd, it was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
I enjoyed my stay st Extended Stay America. The room was clean & service was good.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with all the aspects of our hotel. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management
Traveler The hotel rooms are outside, I don't prefer to stay in this type of hotel; the pictures on the online does not give you a front view of the hotel (misleading) but to my surprise the room is very quiet. The room was very cozy with a kitchenette. I actually enjoyed my stay.
Business response:
Thank you for your nice feedback about Extended Stay America. We are glad to know you were impressed with the service provided by our staff and had a pleasant time with us. However, we are sorry if you were inconvenienced in any way. We value your feedback and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, Hotel Management
great stay awesome
Business response:
Tony, thanks for the fantastic review of Extended Stay America. We are glad that everything went well during your stay and that our hospitality made for a memorable experience. It was a pleasure having you with us, and we hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management
Restful and comfortable. Had a restful, comfortable stay. I especially appreciated the clean, updated bathroom facilities. The full size fridge and stovetop made it quite economical for anyone who wanted those amenities.
Business response:
Thanks for taking the time to write a review about your experience at Extended Stay America. It was nice to know you liked our clean facilities and that we were able to meet your expectations at a great price. On behalf of everyone here, we invite you to stay with us again the next time you visit our area. Sincerely, Hotel Management
Business response:
Jamie, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Very affordable Second stay there. I love this place with kitchens. Very good deal fornthe money.
Business response:
Jim, thanks for the awesome feedback. We are delighted to know all went great during your stay and that you were impressed with the great value we offer. It was a pleasure serving you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great location I’ve never stayed at a hotel that didn’t offer daily maid service. At the very least , they could have changed the trash and linens. The location was great and a few of the the staff were very helpful
Business response:
Emma, thank you for being our guest. We are happy to know you liked our location and were pleased with our associates. We would also like to inform you that, to respect the privacy of our long term guests, our housekeeping service is conducted on a weekly basis, although we are always happy to provide this at your request for a minimal fee. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going forward. We hope the positive aspects of your visit will encourage you to choose us a... read more
Frequently asked questions about Extended Stay America - Huntsville - U.S. Space and Rocket Center
How is Extended Stay America - Huntsville - U.S. Space and Rocket Center rated?
Extended Stay America - Huntsville - U.S. Space and Rocket Center has a 3.6 star rating with 1,781 reviews.
When is Extended Stay America - Huntsville - U.S. Space and Rocket Center open?
Extended Stay America - Huntsville - U.S. Space and Rocket Center is open now. It will close tomorrow at 12:00 a.m.