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Extended Stay America - Indianapolis - Airport
- Hotels
- Indianapolis, IN
About this business
Extended Stay America Hotel Indianapolis - Airport is located at 2730 Fortune Cir W, Indianapolis, IN. This business specializes in Hotels & Motels and Other Lodging.
Location details
2730 Fortune Cir. W., Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk clerk was very nice upon check in and when we asked to change rooms because of a couple cleaning issues in the first room. A small credit was supposed to be given to our credit card due to inconvenience but has not
Business response:
Robert, it was so nice to see you had an overall pleasant stay with us at Extended Stay America. We aim to deliver a home-like experience to all our guest and rating like yours encourages us to move on. Please reach us out at our hotel so we can review your bill and assist you further. We look forward to welcoming you back soon. Sincerely, Hotel Management
Ghetto Apparently, Indianapolis has two Extended Stays in the same area. We arrival at the wrong one but the manager was night enough to give us exceptional directions to one further up the street. My boyfriend and I pulled up to correct one and met by a female front desk clerk. She was not friendly towards me at all. She was looked me up and down like I was nothing. Now, she acknowledge my boyfriend because he is a white male. She did allow us to check in 10 mins early and put us on a decent floor. The rooms was clean, bed ... read more
Business response:
Mary, thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
indy location was not good and no places to eat
Business response:
Thank you for taking the time to share your feedback. We are pleased your stay with us was comfortable, but we are sorry our location was not that ideal for your needs. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Place was clean. A big plus Should either start offering a real breakfast or stop advertising it.
Business response:
Thank you for staying with us and letting us know you had an overall pleasant visit. Although you liked our well-kept property, we are sorry for not meeting your expectations in regard to our complimentary grab-and-go breakfast and have shared your concerns with our food & beverage team for any future improvements. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Friendly staff I arrived very late (1:00 a.m.) because of a delayed flight. Staff was very friendly and helpful signing me in.
Business response:
Thank you for reviewing your stay at Extended Stay America. We are thrilled to know you were comfortable here and that our associates left you with a good impression of our hotel. Thanks again for your feedback, and we look forward to seeing you again soon! Sincerely, Hotel Management
Roach A large roach crawled into the bed with me. I slept in my car
Business response:
Timothy, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we apologize for the situation you described. We have shared your feedback with our housekeeping team for immediate review and action. Thank you for bringing this to our attention. We hope you will give us another opportunity to provide you with a better experience. Sincerely, Hotel Management
Business response:
Michael, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Business response:
Jakob, thank you for your rating. We are glad your overall stay was pleasant, but we are sorry if any inconvenience was caused while here. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Airport
How is Extended Stay America - Indianapolis - Airport rated?
Extended Stay America - Indianapolis - Airport has a 4.2 star rating with 1,376 reviews.
When is Extended Stay America - Indianapolis - Airport open?
Extended Stay America - Indianapolis - Airport is open now. It will close tomorrow at 12:00 a.m.