This profile has been claimed by the business owner or representative.
Extended Stay America - Indianapolis - Northwest - College Parks
- Hotels
- Indianapolis, IN
About this business
Extended Stay America Hotel Indianapolis - Northwest - College Park is located at 9030 Wesleyan Rd, Indianapolis, IN. This business specializes in Hotels & Motels and Other Lodging.
Location details
9030 Wesleyan Road, Indianapolis, IN, 46268, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Liked it si much ive extended my stay by 2 more days
Business response:
Dear ed, Thank you for posting a review so other travelers can see what makes us an excellent choice when visiting the area! It's so lovely to hear how much you are enjoying your time with us here in Extended Stay America, and we are happy you are impressed with our service, suites, and amenities.We remain committed to our Principles. Merry Christmas!Sincerely,Hotel Management
Nice spot on the North side east to find
Cooperative Staff
Business response:
Dear Guest, We are flattered by your generous review of Extended Stay America. It is very kind of you to recognize our devoted staff for their service. We look forward to having you as our guest again whenever your travels bring you back our way.Sincerely,Hotel Management
The room did not have any amenities - used soap and shampoo in the room, no bath mat, no utensils for eating.
Business response:
Dear Sean,We’re sorry for not meeting your expectations. Please note that to maintain cleanliness, we keep kitchenware and additional toiletries at the front desk, and our team is happy to provide them upon request. We understand that this may cause some inconvenience. Thank you again for your feedback, as it helps us improve the experience for all of our guests. We hope we have the opportunity to make a much better impression on a future stay.Sincerely,Hotel Management
I wouldn’t stay here again ever For starters there was no mention anywhere that this place did not have elevators. I have terrible sciatica and my dad is handicap. Did the front desk care about that? Nope. When you first walk in the room oh my goodness the smell was horrible. There was stuff in the fridge, dirt on the bath tube. The pull out mattress was the worst and had no sheets. Though they knew they knew we were using it. The beds were terrible. As much as they charge for goodness sakes get new beds that aren’t just lik... read more
Business response:
Dear Melissa,Thank you for your honest feedback. We sincerely apologize for the housekeeping issues you encountered and regret any oversights in preparing your room. Our goal is to provide every guest with a clean and fresh suite, and we are disappointed that we fell short. We are addressing your concerns with our team to ensure a better experience in the future. We also appreciate your kind words about our staff's hospitality and will share your feedback with them. We hope you’ll give us another chance to provide the outsta... read more
Stayed here with my family for a school trip and it had everything we needed. Clean . Just need to take some pans to cook if you get a suite. Overall awesome stay and the customer service was great !
Frequently asked questions about Extended Stay America - Indianapolis - Northwest - College Parks
How is Extended Stay America - Indianapolis - Northwest - College Parks rated?
Extended Stay America - Indianapolis - Northwest - College Parks has a 4.1 star rating with 720 reviews.
When is Extended Stay America - Indianapolis - Northwest - College Parks open?
Extended Stay America - Indianapolis - Northwest - College Parks is open now. It will close tomorrow at 12:00 a.m.