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Extended Stay America - Indianapolis - Northwest - College Parks
- Hotels
- Indianapolis, IN
About this business
Extended Stay America Hotel Indianapolis - Northwest - College Park is located at 9030 Wesleyan Rd, Indianapolis, IN. This business specializes in Hotels & Motels and Other Lodging.
Location details
9030 Wesleyan Road, Indianapolis, IN, 46268, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was very helpful. I think his name was christian was very good to me.
Outstanding Stay Thanks to Ruby's Exceptional Service! I had an amazing extended stay at this hotel, and I cannot say enough good things about my experience—especially thanks to Ruby! From the moment I arrived, she was incredibly helpful, courteous, and went above and beyond to ensure all my needs were met. Her warm and professional demeanor made me feel more than just a guest; she truly made me feel at home. Ruby consistently checked in to make sure everything was perfect during my stay, offering assistance with anything I ... read more
Liked it si much ive extended my stay by 2 more days
Business response:
Dear ed, Thank you for posting a review so other travelers can see what makes us an excellent choice when visiting the area! It's so lovely to hear how much you are enjoying your time with us here in Extended Stay America, and we are happy you are impressed with our service, suites, and amenities.We remain committed to our Principles. Merry Christmas!Sincerely,Hotel Management
Nice spot on the North side east to find
Cooperative Staff
Business response:
Dear Guest, We are flattered by your generous review of Extended Stay America. It is very kind of you to recognize our devoted staff for their service. We look forward to having you as our guest again whenever your travels bring you back our way.Sincerely,Hotel Management
The room did not have any amenities - used soap and shampoo in the room, no bath mat, no utensils for eating.
Business response:
Dear Sean,We’re sorry for not meeting your expectations. Please note that to maintain cleanliness, we keep kitchenware and additional toiletries at the front desk, and our team is happy to provide them upon request. We understand that this may cause some inconvenience. Thank you again for your feedback, as it helps us improve the experience for all of our guests. We hope we have the opportunity to make a much better impression on a future stay.Sincerely,Hotel Management
I wouldn’t stay here again ever For starters there was no mention anywhere that this place did not have elevators. I have terrible sciatica and my dad is handicap. Did the front desk care about that? Nope. When you first walk in the room oh my goodness the smell was horrible. There was stuff in the fridge, dirt on the bath tube. The pull out mattress was the worst and had no sheets. Though they knew they knew we were using it. The beds were terrible. As much as they charge for goodness sakes get new beds that aren’t just lik... read more
Business response:
Dear Melissa,Thank you for your honest feedback. We sincerely apologize for the housekeeping issues you encountered and regret any oversights in preparing your room. Our goal is to provide every guest with a clean and fresh suite, and we are disappointed that we fell short. We are addressing your concerns with our team to ensure a better experience in the future. We also appreciate your kind words about our staff's hospitality and will share your feedback with them. We hope you’ll give us another chance to provide the outsta... read more
Frequently asked questions about Extended Stay America - Indianapolis - Northwest - College Parks
How is Extended Stay America - Indianapolis - Northwest - College Parks rated?
Extended Stay America - Indianapolis - Northwest - College Parks has a 4.1 star rating with 723 reviews.
When is Extended Stay America - Indianapolis - Northwest - College Parks open?
Extended Stay America - Indianapolis - Northwest - College Parks is open now. It will close tomorrow at 12:00 a.m.