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Extended Stay America - Indianapolis - Northwest - College Parks
- Hotels
- Indianapolis, IN
About this business
Extended Stay America Hotel Indianapolis - Northwest - College Park is located at 9030 Wesleyan Rd, Indianapolis, IN. This business specializes in Hotels & Motels and Other Lodging.
Location details
9030 Wesleyan Road, Indianapolis, IN, 46268, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I wouldn’t stay here again ever For starters there was no mention anywhere that this place did not have elevators. I have terrible sciatica and my dad is handicap. Did the front desk care about that? Nope. When you first walk in the room oh my goodness the smell was horrible. There was stuff in the fridge, dirt on the bath tube. The pull out mattress was the worst and had no sheets. Though they knew they knew we were using it. The beds were terrible. As much as they charge for goodness sakes get new beds that aren’t just lik... read more
Business response:
Dear Melissa,Thank you for your honest feedback. We sincerely apologize for the housekeeping issues you encountered and regret any oversights in preparing your room. Our goal is to provide every guest with a clean and fresh suite, and we are disappointed that we fell short. We are addressing your concerns with our team to ensure a better experience in the future. We also appreciate your kind words about our staff's hospitality and will share your feedback with them. We hope you’ll give us another chance to provide the outsta... read more
Stayed here with my family for a school trip and it had everything we needed. Clean . Just need to take some pans to cook if you get a suite. Overall awesome stay and the customer service was great !
It was ok
Business response:
Dear Norman, Thank you for taking the time to tell us about your stay. We are glad your experience was okay, but we would have wanted it to be perfect. We appreciate knowing what would have made your visit exceptional, and we look forward to welcoming you the next time you visit the city. Sincerely,Hotel Management
The hotel manager was extremely friendly and provided amazing customer service.
Business response:
Dear Christopher, We are flattered by your generous review of Extended Stay America. We're thrilled to read that you had a positive experience with our hotel manager and that you received exceptional customer service during your stay. Providing friendly and attentive service is a top priority for us, and we're delighted that our manager exceeded your expectations. Your kind words mean a lot to us, and we'll be sure to pass along your compliments. It was a pleasure having you as our guest, and we look forward to welcoming you... read more
Frequently asked questions about Extended Stay America - Indianapolis - Northwest - College Parks
How is Extended Stay America - Indianapolis - Northwest - College Parks rated?
Extended Stay America - Indianapolis - Northwest - College Parks has a 4.1 star rating with 734 reviews.
When is Extended Stay America - Indianapolis - Northwest - College Parks open?
Extended Stay America - Indianapolis - Northwest - College Parks is open now. It will close tomorrow at 12:00 a.m.