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Extended Stay America - Indianapolis - Northwest - College Parks
- Hotels
- Indianapolis, IN
About this business
Extended Stay America Hotel Indianapolis - Northwest - College Park is located at 9030 Wesleyan Rd, Indianapolis, IN. This business specializes in Hotels & Motels and Other Lodging.
Location details
9030 Wesleyan Road, Indianapolis, IN, 46268, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not good people staying there Noise in the room upstairs was constantly occurring! Drunk individuals falling down and making constant loud noises.
Business response:
Frank, thank you for your feedback. Although your rating suggests you had an overall pleasant stay, we are sorry for the disturbance caused by fellow guests. We wish to have been informed about this as our front office team would have done their best to make your trip a better one. Please give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Business response:
Tom, we appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Big burn/stain marks in the carpet. Wasn't your typical Extended Stay. Appeared to have been some other hotel at one time and then converted to an Extended Stay. Taking a very small room sticking a tiny frig and a microwave in it doesn't make it an Extended Stay. Also had a funky arrangement where we had to go up a flight of stairs and then go back down to get to the ground level room where we were assigned .
Business response:
We sincerely apologize for not meeting your expectations regarding your room and the issues you had when staying here. Your feedback for the untidiness is shared with our housekeeping team to ensure we deliver much better service going ahead. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
Business response:
Crystal, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
The bes was small for to people.. The staff ia great.
Business response:
Thank you for choosing Extended Stay America for your accommodations. We pride ourselves on 100% guest satisfaction, so we are thrilled this was your experience. Your compliments will be shared with the team to let them know their efforts were noticed. We appreciate you being our guest and hope to welcome you back soon! Sincerely, Hotel Management
Business response:
Crystal, thank you for choosing Extended Stay America and for the wonderful rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
I was good like it
Business response:
Tomas, it was a pleasure having you as our guest at Extended Stay America. It's great to know you enjoyed your stay and our facilities & service were to your satisfaction. Please visit us again the next time you are in the area. Sincerely, Hotel Management
Nice, affordable cozy and comfortable. Not too far from food places and easy to find.
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you loved your clean and comfortable accommodations and enjoyed our prime location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Bring pillows and blankets There was no blankets or pillows for the pull out bed when we asked for blankets and pillows for it we were told there was nothing they could do, I think the person at the front desk was more intrested in sleeping at the desk than helping. Thank God I brought my two babies a blanket each or they woulda had NOTHING!
Business response:
We appreciate you sharing your concerns. Our top priority is excellent service, and we are sorry for a lack of responsiveness to your needs. Thank you for choosing us and we hope this does not prevent you from returning. We would welcome the opportunity to show you this is not typical and provide the service you deserve from us every visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Northwest - College Parks
How is Extended Stay America - Indianapolis - Northwest - College Parks rated?
Extended Stay America - Indianapolis - Northwest - College Parks has a 4.1 star rating with 734 reviews.
When is Extended Stay America - Indianapolis - Northwest - College Parks open?
Extended Stay America - Indianapolis - Northwest - College Parks is open now. It will close tomorrow at 12:00 a.m.