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Extended Stay America - Indianapolis - Northwest - College Parks
- Hotels
- Indianapolis, IN
About this business
Extended Stay America Hotel Indianapolis - Northwest - College Park is located at 9030 Wesleyan Rd, Indianapolis, IN. This business specializes in Hotels & Motels and Other Lodging.
Location details
9030 Wesleyan Road, Indianapolis, IN, 46268, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good, but improvement would be welcome Disappointed
Business response:
Thank you for being our guest. We are pleased you overall enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon. Sincerely, Hotel Management
It was good except bed was hard
Business response:
Patricia, thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We hope you will visit again the next time you are in the area. Sincerely, Hotel Management
The staff is great! Extremely nice folks and quick to service. The hotel itself is a little older - there's not paint peeling off the walls or anything but the home office could definitely invest in some simple updates like putting in new faucets or bedding. Overall, I would stay there again. The room was quiet and clean PLUS you don't find staff like this in most places!
Business response:
Erin, thank you for reviewing your stay. We are thrilled you received wonderful service from our staff and that you had a pleasant stay. Your compliments have been shared with the entire team for exceeding your expectations. Your comments in regard to updating our property have been shared with the management and have taken a note of it. All of us at Extended Stay America would love to serve you again soon. Sincerely, Hotel Management
Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Not so good. We had 12 rooms and 2 of them had u clean sheets and not so good conditions....
Business response:
Stephen, thank you for posting a review of your stay. We apologize for the problems with our rooms. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, Hotel Management
Meh Needs updated, although our room was clean. We didn’t realize pets were allowed. The person checking us in had no idea on their policy for pets, and could not assure us our room had not had pets. (Husband allergic) shower had a constant drip.
Business response:
Debora, thank you for your review. We are sorry for the issues you experienced and regret the inconvenience it caused. Your feedback is of utmost value, and we will use it as a training tool to further improve our performance further. We hope you will consider choosing us again so we can leave a favorable impression of our hotel. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
DeMarco, thank you for your nice rating. We are glad you had a great stay and enjoyed all that we offer at our hotel. We look forward to seeing you again at Extended Stay America. Sincerely, Hotel Management
Nice home away Cons: remote didn't work. Never did get one that did. Pros: clean room, loved having the full kitchen.
Business response:
Thank you for being our guest at the Extended Stay America. We are happy you had a good stay and that you liked your well-maintained room. We have shared your feedback with our maintenance team so that they can fix the issue as soon as possible. Your business is appreciated, and we look forward to hosting you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Northwest - College Parks
How is Extended Stay America - Indianapolis - Northwest - College Parks rated?
Extended Stay America - Indianapolis - Northwest - College Parks has a 4.1 star rating with 723 reviews.
When is Extended Stay America - Indianapolis - Northwest - College Parks open?
Extended Stay America - Indianapolis - Northwest - College Parks is open now. It will close tomorrow at 12:00 a.m.