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Extended Stay America - Indianapolis - Northwest - College Parks
- Hotels
- Indianapolis, IN
About this business
Extended Stay America Hotel Indianapolis - Northwest - College Park is located at 9030 Wesleyan Rd, Indianapolis, IN. This business specializes in Hotels & Motels and Other Lodging.
Location details
9030 Wesleyan Road, Indianapolis, IN, 46268, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Mark, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Excellent location, easy access. Low on amenities. Breakfast advertised but less than appealing - packaged muffins, granola bars, coffee and packaged oatmeal. No coffee maker or coffee packets in room, it would have required a special and optional request.
Business response:
Jim, thank you for the specific feedback about your stay. We’re glad to know our location was convenient for you, but we’re sorry for not meeting your expectations with our grab-and-go breakfast. We assure you that we will share your feedback with our Brand Leaders so they have knowledge of our guests' desires regarding breakfast choices and assists them in determining new future offerings. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
clean and comfortable. liked the availability of a small kitchen in the room.
Business response:
Michael, thank you for taking the time to review your visit. We’re glad to know you were pleased with your well-appointed room and that overall you enjoyed your time with us. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Nice front desk staff, very helpful and answered all questions.
Business response:
Thanks for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Nice place to stay on business, full kitchen is definitely a plus. The apartment size refrigerator does a much better job of keeping things cold than the dorm style refrigerator found in many hotels. Rooms are clean and well cared for. Excellent value in this price range.
Business response:
Greg, thank you for choosing Extended Stay America while here for a business. We are glad you loved your well-appointed room and that you found us to be of a great value. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
No cable channel we were hoping to have and the breakfast was very skimpy for what we paid for the room
Business response:
Lois, thank you for your review. We are sorry for not meeting some of your expectations. We value your feedback as it will help us improve our facilities moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
The hotel was clean but doors slammed all night long. The woman that checked us in thought she was funny by giving us fake directions to our room and yelled at me to startle me when handing me the papers to sign. It was late and I did not appreciate her humor.
Business response:
Thank you for choosing us for your needs. We apologize for the noise issue and the poor service you received from our staff members. Your feedback is shared with our front office team as it will be used to improve our performance going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Decent for location Decent for the location would not plan on staying with small children since their isn't many things for them to enjoy....saftety is a concern when entrance doors can be left propped open
Business response:
Anthony, thank you for staying with us. Although you liked our convenient location, we are sorry if any inconvenience was caused while you were here. We value your feedback as it will help us improve our guest experience moving forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Everything was clean. The staff was friendly. It was super close to the event I was attending and very easy to find. My room was spacious and cozy. It reminded me of home . Thanks for the fantastic service and time to make sure my stay was as enjoyable as possible. Keep up the great work. 5 star review!
Business response:
Thank you for choosing Extended Stay America while here for an event. We are delighted to read you liked our excellent service and that our location was perfect for your needs. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Indianapolis - Northwest - College Parks
How is Extended Stay America - Indianapolis - Northwest - College Parks rated?
Extended Stay America - Indianapolis - Northwest - College Parks has a 4.1 star rating with 723 reviews.
When is Extended Stay America - Indianapolis - Northwest - College Parks open?
Extended Stay America - Indianapolis - Northwest - College Parks is open now. It will close tomorrow at 12:00 a.m.