Extended Stay America - Indianapolis - Northwest - College Parks

James 

on Expedia

a year ago

No stuff presented to let me in! Still my money! Completely BS 

Annie 

on Expedia

a year ago

Tapis et chaises tachés nécessitant leur remplacement. Le petit déjeuner était inclus mais il n’y avait que du thé ou café. Selon l’employée, tout avait déjà été consommé mais l’hôtel était presque vide (pas de voiture dans le stationnement) et il était 7h15 am. 

Darrell 

on Expedia

a year ago

My room was dirty and not clean. Molded food in mircowave. No blanket. Toilet had dookie in it. The hotel managar told me to make this complaint here and to contact her for verify. Said she couldnt do nothing because I booked through Expedia. 

Danielle 

on Expedia

a year ago

Booked a Queen deluxe room. Go to check in and they don't have the room available because they're first come first serve... So needless to say we never stayed and were left to go searching for a room that could accommodate us how we needed 

Bonita 

on Expedia

a year ago

There was no "stay." They canceled our reservation without any notification along with many others and rebooked them in a money grab due to Big 10 championships in town. They rebooked all rooms so we were stranded in Indy with no place to stay after our nieces wedding. They said because it was a third party booking they could do that. There were many irate customers. 

Raymond 

on Expedia

a year ago

It’s advertised as a breakfast hotel, there is no breakfast. My room has no lights at the entrance, the bathtub was clogged and the TV remote control has no battery cover. Also I have to wait some time for the teller to solve the problem with my room’s keys. Why, because he was never in the front desk. 

Sandra 

on Expedia

2 years ago

Reserved a room for the night. I was a late arrival and the hotel was full when I arrived. It was after midnight which was a very inconvenient time to find a new hotel 

Norma 

on Expedia

2 years ago

they check me in someone else room