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Extended Stay America - Jackson - Ridgeland

4.3
  • Hotels
  • Jackson, MS

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

800 Ridgewood Rd., Jackson, MS, 39157, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.3762 reviews
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Melanie's profile image
Melanie 
7 years ago

Take the photos of your pool off of the website. The pool was dirty and in non-working condition and it was a let down. 

Business response:

Melanie, we appreciate you staying with us. We apologize for your disappointment with our pool and have addressed your concerns with the appropriate individuals in our organization. We hope you will consider a return visit so we can make it up to you. Sincerely, General Manager 

Latonya's profile image
Latonya 
7 years ago

Nice Surprised 

Business response:

Latonya, it was our pleasure having you as our guest at Extended Stay America - Jackson – Ridgeland. We are delighted to know you had an overall nice stay and enjoyed being with us. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager 

Keairius's profile image
Keairius 
7 years ago

Business response:

Keairius, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America - Jackson – Ridgeland. Sincerely, General Manager 

Anonymous's profile image
Anonymous 
7 years ago

Extended Stay was okay, not very attractive but functional, was dark and rather dreary however did seem to be reasonably clean and comfortable. Staff was efficient but not outgoing. 

Business response:

Thank you for your review. We are pleased to know that your overall stay with us was satisfactory. Thanks again, we hope to have the opportunity to welcome you back again. Sincerely, General Manager 

Jeff's profile image
7 years ago

Great location but very noisy The hotel is easy to get to and right off the interstate. The grounds are nice and the facility is clean. The only downside is the pool is very small and the rooms are super noisy. It reminded me of being back in a college dorm room. So just take that into account. You can feel doors shut when people leave the rooms, and you don't have to listen very hard to hear the people next door. 

Business response:

Jeff, thank you for staying at our hotel. We are glad you liked our convenient location and your overall stay. However, we are sorry for the noise issues you encountered and the inconvenience it caused. Our front desk is available to resolve issues, and we would have been happy to move you to another suite. Thanks again for being our guest, and we hope you will return as we would love to provide you with a better experience. Sincerely, General Manager 

Dorothy's profile image
Dorothy 
7 years ago

Business response:

Dorothy, thank you for being our guest at Extended Stay America - Jackson – Ridgeland. We are thrilled we exceeded your expectations. We appreciate your business and look forward to seeing you again soon. Sincerely, General Manager 

Inetha's profile image
Inetha 
7 years ago

Cleanliness of room/hotel My stay was very enjoyable. 

Business response:

Thank you for including Extended Stay America - Jackson - Ridgeland in your travel plans. We are pleased to read you enjoyed your time with us and were impressed with our clean facilities. Your feedback is much appreciated, and we hope to be your hotel of choice every time you visit our area. Sincerely, General Manager 

Joseph's profile image
Joseph 
7 years ago

Unexpected Lodging The reason for the stay was to find a place to reside while my power was restored at my home. 

Business response:

Joseph, thank you for being our guest at Extended Stay America - Jackson - Ridgeland. We are happy you had a pleasant visit and that you were satisfied with all that we have to offer. We appreciate your business and hope we will be your first choice every time you visit this area. Sincerely, General Manager 

James's profile image
7 years ago

Everyone was pleasant. 

Business response:

James, thank you for the kind review. We are glad to see everything that we have to offer were to your satisfaction, especially the service provided by our courteous staff. It was a pleasure having you as our guest, and we hope to welcome you back on your next trip to Extended Stay America - Jackson - Ridgeland. Sincerely, General Manager 

Frequently asked questions about Extended Stay America - Jackson - Ridgeland

How is Extended Stay America - Jackson - Ridgeland rated?

Extended Stay America - Jackson - Ridgeland has a 4.3 star rating with 762 reviews. 

When is Extended Stay America - Jackson - Ridgeland open?

Extended Stay America - Jackson - Ridgeland is open now. It will close tomorrow at 12:00 a.m.