This profile has been claimed by the business owner or representative.
Extended Stay America - Jackson - Ridgeland
- Hotels
- Jackson, MS
About this business
Location details
800 Ridgewood Rd., Jackson, MS, 39157, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice clean hotel I like this hotel because it was extremely clean and quiet. And the staff was friendly
Business response:
Micaela, thank you for taking time to share your experience at Extended Stay America. We are thrilled to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
Not good place to relax
Business response:
Jerry, it is disheartening to see we didn’t live up to our typical standards. You deserved a comfortable and stress-free stay, and we are extremely sorry we failed in your case. Please consider giving us another chance so that we can make a favourable impression of our hotel. Sincerely, Hotel Management
My Stay at Extended Stay The hotel is in a good central location for shopping, eating, & other activities. The room was nice...
Business response:
Kenesha, thank you for choosing to stay with us. We’re glad to know you liked your room and that our wonderful location was convenient for your needs. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Nice It was nice
Business response:
Spencer, thank you for reviewing your pleasant experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Nice place to stay if going to be in Ridgeland/Jackson. Convenient to restaurants and WalMart for groceries etc.
Business response:
Thank you for choosing Extended Stay America for your needs. It feels good to know you had a pleasant stay with us and that our convenient location was the highlight of your experience. Your business is appreciated, and we look forward to seeing you again in the near future. Sincerely, Hotel Management
Business response:
Thank you for your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Disrespectful Yeah it was amazing... they came to our accused us of smoking. Then called the police. We weren’t smoking and that’s the sad part
Business response:
Umbrianna, we are sorry for the unfortunate experience you had during your stay with us. We have strict policies where we prohibit smoking in some areas, so we are sorry for the inconvenience you encountered while here. If you would like to discuss this further, please feel free to reach out to our front desk. Sincerely, Hotel Management
The restroom had a roach in it. The kitchen sink had small black ants or some type of black bugs. The sofa bed would not retract after letting it out once and the mattress had what appeared to be an old large blood stain. The restroom light bulb went out and I reported these things to the front desk. The young lady said someone would replace it the next morning. No one ever came. I called back that next day and the young lady on the next shift said the work order or documentation was never put it. I never had a maid day. I h... read more
Business response:
Thank you for your review of our hotel. We're sorry you experienced so many difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments will be shared with the team, and we will take the appropriate steps to prevent these issues from happening again. We hope you will consider giving us a second chance to provide the hospitality you deserve. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your perfect rating and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jackson - Ridgeland
How is Extended Stay America - Jackson - Ridgeland rated?
Extended Stay America - Jackson - Ridgeland has a 3.6 star rating with 1,113 reviews.
When is Extended Stay America - Jackson - Ridgeland open?
Extended Stay America - Jackson - Ridgeland is open now. It will close tomorrow at 12:00 a.m.