Extended Stay America - Jackson - Ridgeland

Business response:

Frank, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Jacqueline, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America and recommending us to the fellow travelers. It’s a pleasure to know you loved your well-kept room. We appreciate your feedback and look forward to your return visit. Sincerely, Hotel Management 

Business response:

Junior, thank you for your feedback. We sincerely apologize for the difficulties you had during your stay and that we missed meeting your expectations. We have alerted our Housekeeping team, and they are looking into the issues you mentioned immediately. Also, your feedback with regards to our grab-and-go breakfast has been shared with the concerned teams to improve our future offerings. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management 

Business response:

Terry, thanks for being our guest and sharing your review. Although you had an overall pleasant stay and liked our service, we are sorry as we couldn’t meet all of your expectations for a comfortable experience. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management 

Business response:

Ariel, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing our hotel for your stay. We would like to offer our apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future so we can prove this is not typical of our usual service. Sincerely, Hotel Management 

Business response:

Jeff, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Antrion, it was a pleasure having you as our guest at Extended Stay America. We’re thrilled to know you loved the service provided by our staff and that our wonderful location was convenient for your needs. On behalf of everyone here, we invite you to stay with us again the next time you visit Ridgeland. Sincerely, Hotel Management