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Extended Stay America - Jackson - Ridgeland
- Hotels
- Jackson, MS
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
800 Ridgewood Rd., Jackson, MS, 39157, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent Hotel The room was great for the price. It was JSU homecoming so most of the convenient hotels were booked and others that were available were to expensive. I didn't like that no one is at the desk constantly. They will show up shortly after you call them like the sign on the door says. If you are staying more than one night,your room is not cleaned and you have to request fresh towels for the second night. The person at the desk was very nice and brought what we needed upon request. Overall, I would stay again.
Business response:
Thank you so much for sharing your experience with us. Please accept our apologies for the inconveniences you experienced. In response to your feedback, I will make sure we are responding to guest needs in a timely manner. Still, I am glad to read that you had a positive stay overall and enjoyed our friendly customer service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
One Night Stay Overall it is good for the money. Nice location. The carpet was a bit dirty. Smoky smell in a nonsmoking room
Disappointed thus time... I reserved & paid for a single smoking room in advance. When I arrived around 6pm I was told they did not have any available. I was given a double bed & was told they would pay for the upgrade. It wasn't an upgrade!!! I did not need the extra bed; it was their fault I feel as if I should have been offered a discount if not for that night at least the next stay considering I stay there often.
Business response:
The staff and I read your comments about your stay with us. Please accept our apologies that we were not able to accommodate your room type upon check-in. In response to your feedback, I am working to make sure we are monitoring our room inventory and honoring room requests to the best of our abilities. Thank you very much for bringing this to our attention. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future
The best ever!! Tuana was very helpful and friendly as I checked in as well as when I had questions! Ricky Brown was professional and knowledgable! I am glad that I chose this facility! My room was spacious and clean! I want the smell at home in my own bedroom!! I will be staying here again!!
Business response:
Thank you so much for sharing your experience with us. It's great to hear that Tuana was very helpful and friendly. Also, it's great to know that Ricky was professional and knowledgeable. I'll be sure to share your kind remarks with our team. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Family and Business I have stayed at this hotel before where I had a bigger room and better amenities. This time I had to take a smaller room where there was still a smoky smell in the hallway. But I really appreciated having the kitchenette. However, adding a small table to serve as a desk made it a rather tight squeeze and I was very disappointed that the TV did not offer the local PBS station.
Overall had a good stay The staff was very friendly and the price was incredible. The rooms were very Nicely cleaned and overall had a good stay. The location isn't the best but it was definitely worth it. Only complaint is smelling marijuana all night. Thanks!
Good Location- Okay Hotel Nice location but hotel is a little run down. Rooms are somewhat dirty. Over all it's a good value
Business response:
I want to thank you for taking the time to post a review of your stay. Please accept our apologies that our hotel’s appearance was not to your satisfaction. Still, I'm so pleased to hear that we were able to provide you with a good value and a convenient location. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Nice Stay, Friendly Staff, Good Location It's a very nice hotel in a good area of town. A lot of restaurants are close by. The staff was very friendly. The only negative was there was a lot of noise outside early in the morning from construction work.
Business response:
Thank you for taking the time to write a review of your stay. It is so rewarding to read that you had a nice stay with us and our staff provided you with great customer service. I’m so pleased to hear you enjoyed our location. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Frequently asked questions about Extended Stay America - Jackson - Ridgeland
How is Extended Stay America - Jackson - Ridgeland rated?
Extended Stay America - Jackson - Ridgeland has a 4.3 star rating with 762 reviews.
When is Extended Stay America - Jackson - Ridgeland open?
Extended Stay America - Jackson - Ridgeland is open now. It will close tomorrow at 12:00 a.m.