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Extended Stay America - Jacksonville - Camp Lejeune
- Hotels
- Jacksonville, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
20 McDaniel Dr., Jacksonville, NC, 28546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didnt like the mold on the tub spout and handle fixtures. Left a note and the washcloth I used to easily wipe some of the mold off. It read A little bleach or peroxide should take care of the mold on the tub fixtures. The walls were thin enough to hear the neighboring room peeing. The duvet was needing to be replaced as it was visibly worn with threads pulled and missing. The room smelled of marijuana as did the hall on the 3rd floor.
Business response:
We are sorry for the problems you encountered with the tub and duvet. We have shared your observations with appropriate members of our team to resolve these issues immediately. We have strict policies where we prohibit smoking in some areas, so we appreciate you bringing this to our attention so we can address it appropriately.We apologize for this unpleasant experience and hope you will consider a second visit the next time you are in our area. Sincerely, Hotel Management
Great value
Business response:
Rex, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and found us to be a good value. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Outstanding customer service. There were issues with the booking and they didnt stop until we were happy
Business response:
Ben, thank you for choosing to stay at Extended Stay America. We are delighted you enjoyed your stay at our hotel. We are also thrilled to read your comments about the excellent service you received from our staff and how they exceeded your expectations. It was our pleasure to serve you, and we hope to have you back with us again in the future. Sincerely, Hotel Management
Just wish they would have left a few dishes in the kitchen. Spoons, forks etc. This property is a great place to stay. Other than the loud guest that came rolling in friday night @11 pm and talking loud after everything was great. I will stay here again.
Business response:
Thank you for the wonderful feedback of Extended Stay America. We are glad except for an issue you had a nice time with us. We wish we had known about the noise problem as we would have done our best to ensure you were comfortable. Please know, kitchenware is available at the front desk for cleanliness reasons and they would gladly provide them to you upon request. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Camp Lejeune
How is Extended Stay America - Jacksonville - Camp Lejeune rated?
Extended Stay America - Jacksonville - Camp Lejeune has a 4.4 star rating with 1,473 reviews.
When is Extended Stay America - Jacksonville - Camp Lejeune open?
Extended Stay America - Jacksonville - Camp Lejeune is open now. It will close tomorrow at 12:00 a.m.