This profile has been claimed by the business owner or representative.
8801 Perimeter Park Blvd., Jacksonville, FL, 32216, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Meh. Just ok. The bathroom hadn't been cleaned at all before we got inside our room. No toiletries were in the room except the used ones from the guest before us. Pool closes super early.
Business response:
Sarah, thank you for your stay. Please accept my apologies for your suite not being totally ready for occupancy when you checked into our hotel. We are sure this was a result of miscommunication between our Housekeeping and Front Office Departments since a suite should not be made available for occupancy until the cleaning process is complete and it has been inspected by a supervisor. Your review will be used as a tool to ensure all processes are being followed. We hope you will allow us another opportunity to provide you wi... read more
Business response:
Candice, thank you for taking the time to post your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Business response:
Natalie, thank you for your fantastic rating. We're pleased you stayed at Extended Stay America - Jacksonville - Deerwood Park and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
Business response:
Shametrius, thank you for the 5-star rating of your stay at Extended Stay America - Jacksonville - Deerwood Park. We always love knowing that you enjoyed every aspect of our hotel. Thanks for being our guest, and please come and stay with us again. Sincerely, General Manager
Great Excellent. The staff and hotel was great. THE ROOMS NEED BETTER PILLOWS AND AC SHOULD BE CHECKING......
Business response:
Rodney, thank you for being our guest at Extended Stay America - Jacksonville - Deerwood Park. We are delighted to read you were pleased with your stay and that you liked our courteous associates. However, we apologize if any inconveniences were experienced. We appreciate your feedback. Please come back and see us again soon. Sincerely, General Manager
Nice and Roomy Room was clean and roomy. However, the kitchen could use a little update. One of the stove eye was off balance, old refrigerator, and there was only one small trash can. But over all price is right and it was clean.
Business response:
Paula, thank you for including Extended Stay America - Jacksonville - Deerwood Park in your travel plans. It’s nice to know your overall stay was enjoyable and that you liked your comfortable room and the value we offer. However, we are sorry for not meeting all of your expectations. We appreciate your feedback and hope you will consider a return visit. Sincerely, General Manager
Too many construction workers The construction workers make it very uncomfortable by the pool especially with a teenage girl. They throw trash everywhere. I will say yuko the maintenance man is outstanding! He tries very hard to keep it under control. Gin at the front desk is outstanding also.
Business response:
Thank you for being our guest and for sharing your experience online. We are happy to know you loved the service provided by Yuko and Gin. I will share your compliments with my team. However, I am sorry for the inconvenience you experienced due to our ongoing renovations. We would love for you to experience our updated look and hope you will come back and see us soon. Sincerely, General Manager
Easy to find, quiet area, no issues with staff or room. No hot water last morning
Business response:
It was a pleasure having you as our guest at Extended Stay America - Jacksonville - Deerwood Park. It's nice to know you are enjoying your stay and that you liked our convenient location and courteous service. However, we are sorry for the plumbing issue you experienced yesterday and regret any inconvenience it caused. Please enjoy the rest of your stay. Thank you! Sincerely, General Manager
Very Plesant I was up in Jacksonville,FL for bussiness. The hotel location was perfect , very close to all types of food vendors that we don't have down in south Florida. And the location of the hotel was only 8mins away from my bussiness location. And I couldn't argue with the price either. Will stay again.
Business response:
Kenny, it's a pleasure to read your fantastic review about Extended Stay America - Jacksonville - Deerwood Park. We are thrilled that you enjoyed your visit as well as our excellent location which was perfect for your needs. On behalf of everyone here, we invite you to stay with us the next time you visit our area for business or pleasure. Sincerely, General Manager
Extended Stay America - Jacksonville - Deerwood Park has a 3 star rating with 2,931 reviews.
Extended Stay America - Jacksonville - Deerwood Park is open now. It will close tomorrow at 12:00 a.m.