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Extended Stay America - Jacksonville - Deerwood Park
- Other
- Jacksonville, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8801 Perimeter Park Blvd., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Becky, thank you for taking the time to share your perfect rating of Extended Stay America - Jacksonville - Deerwood Park. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, General Manager
Home away from home!! Had to book this last minute, but I was disappointed! My room had lots of amenities! It was clean, smelled like coconuts. Love that! Had to grab a few things from the front desk, but they were always willing to help. The pool area needs a little work, not too many chairs and the door was broken to go out to it. But other than , that would be my only negative thing to say about my stay. I would stay here again for sure!
Business response:
Jessica, thank you for taking the time to write a review about your exceptional stay at Extended Stay America - Jacksonville - Deerwood Park. We are so glad that to read that you loved our attentive service and your clean room. We also appreciate your observations for our pool area and have taken a note of it. It was our pleasure serving you, and we look forward to your next stay with us soon. Sincerely, General Manager
We had to struggle with the front desk and a phone call to get the wifi to work, sticky floors, a cockroach in the bathroom. Breakfast was a disappointment not even having juice, just granola bars. They also ran out of coffee.
Business response:
Jane, thanks for evaluating your stay. We are glad you had an overall pleasant visit and liked some aspects of our hotel. That being said, we are sorry for the issues you encountered will here and regret the inconvenience it caused. Your concerns will be shared with the housekeeping and breakfast team in an effort to improve our service and facilities. We hope you will consider a return visit so we can make it up to you. Sincerely, General Manager
Great Hotel Hotel.com did not get my reservation over on time. Had to wait an hour to check in because my reservation was not in the system. However Tiffany at the front desk was amazing. She got us squared away and check on us several times to make sure everything was okay.
Business response:
Shion, thank you for being our guest at Extended Stay America - Jacksonville - Deerwood Park and for sharing your feedback. We are happy to know our staff was attentive to your needs while you were here and that your stay with us was satisfactory. I will share your praises with Tiffany. It was good to have you here, and we hope you will choose us again the next time you are in this area. Sincerely, General Manager
Pretty Quite and Worth the Money. Not a Bad Stay. Went for a family function, so i was only there to sleep. Front desk staff were polite, even let us check in an hour early. Room was not out of a 5 star hotel but comfortable and nice. Would definitely stay again.
Business response:
Bryant, thank you for choosing to stay at Extended Stay America - Jacksonville - Deerwood Park and for sharing your review. We are glad to know you liked our top-notch service and had a comfortable night’s sleep in your room. It was a pleasure having you here, and we hope to be your hotel of choice whenever you are in this area. Sincerely, General Manager
Needs better management and more staff Hotel is way under staffed. During my stay I personally had problems along with several other people staying. One guy booked a room ahead and waited almost an hour at the front desk while no one was there to check into his room. Rooms were not very clean. Popsicle was still in freezer, my son pulled out someone clothing that was left behind from the pull out couch. Requested another room or to be cleaned neither happened. Another last said she bought cleaning supplies to clean there bat... read more
Business response:
Antonia, I apologize for the cleanliness and service issues you experienced on your stay. We work hard to make every guest's visit a pleasant experience, sowe aresorry we fell short. We are already working with respective team in an effort to improve our service and facilities. We will use your comments as a learning tool so we can better meet the expectations of our guests. We hope you will return so we can make it up to you. Sincerely, General Manager
Business response:
Many thanks for taking the time to post your rating online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Jacksonville - Deerwood Park. Sincerely, General Manager
Good value Good price, room could have been cleaner. Shower water wasn't hot enough. Pull-out mattress was stained. Had to ask for linens.
Business response:
Derek, thank you for choosing to stay with us. We are pleased you had an overall nice stay and loved our affordable price. However, we are sorry for the issues you encountered in your room. I have shared your comments with my housekeeping and maintenance team to take corrective actions immediately. We hope to see you again soon. Sincerely, General Manager
Business response:
Thank you for your visit. We are glad to see you had an overall pleasant stay, but we are sorry for failing to meet all of your expectations. It was nice to have you here, and we hope to see you again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Jacksonville - Deerwood Park
How is Extended Stay America - Jacksonville - Deerwood Park rated?
Extended Stay America - Jacksonville - Deerwood Park has a 4.3 star rating with 1,565 reviews.
When is Extended Stay America - Jacksonville - Deerwood Park open?
Extended Stay America - Jacksonville - Deerwood Park is open now. It will close tomorrow at 12:00 a.m.