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Extended Stay America - Jacksonville - Deerwood Park
- Other
- Jacksonville, FL
About this business
Location details
8801 Perimeter Park Blvd., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good location but not very clean. Not impressed with the room. Could have been cleaned better. Good location.
Business response:
Although you liked our location, we apologize that you had some issues during your stay. Our goal is to provide each guest with a wonderful experience, so we regret that we fell short. Your comments have been shared with the housekeeping team, and we are taking steps to ensure this does not happen again. We enjoyed serving you and hope you will return to our hotel in the future. Sincerely, Hotel Management
Very nice place
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your feedback and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Quiet and clean. Tried to check in an hour early. Was turned away rather bluntly. The hotel was central to doctors as well as recreational places that I wanted to visit. Quiet and clean. Does need to be updated though. The continental breakfast consists of nothing more than coffee and a muffin. Easy parking.
Business response:
Patrick, thank you for choosing us. We are happy to know you liked most aspect of our hotel and that you had a pleasant stay. Your feedback has been discussed with our front office team to be more diligent with our guests request. On behalf of everyone here, we hope to welcome you back for a more enjoyable visit. Sincerely, Hotel Management
The room was nice but was not cleaned my second day
Business response:
Yolanda, thank you for being our guest. We are pleased to know you had an overall good stay. But, we are sorry for the cleanliness issue you experienced while being here. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide housekeeping at your request for a minimal fee. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Business response:
Tiffany, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
2 Day weekend Staff was friendly. Room and bathroom clean and neat. AC quiet and working. No issue parking our trailer. TV no issue. After reading bad reviews I was worried but did not experience problems. Ground floor room. I would rebook here as the location was great. Many food choices close by.
Business response:
Karen, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Big rooms close to shopping The room was dusty not good for a wife with allergies. The maintenance man came and wiped down the whole room. The breakfast was very limited but the coffee was good. The rooms have stoves so cooking is allowed which made the halls smelly.
Business response:
Jim, thanks for evaluating your experience at our hotel. It was good to know you were satisfied with our service and facilities. However, we apologize for the cleanliness issue. We are sure this was a result of miscommunication between our Housekeeping and Front Office Departments since a suite should not be made available for occupancy until the cleaning process is complete. Your feedback We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Some items that belomged to my husband were missing
Business response:
Thank you for your feedback. We are sorry there were few issues which kept you from giving us a higher rating. Please reach out to our hotel so we can talk about the missing items and assist you further. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Need to improve service
Business response:
Sriman, thank you for taking the time to review our hotel. We take quality service very serious, and we strive to exceed our guests’ expectations on every visit. We are sorry we kept you from experiencing a fantastic stay and hope you will accept our apologies. We would love for you to come back to enjoy our hospitality and a much better stay! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Deerwood Park
How is Extended Stay America - Jacksonville - Deerwood Park rated?
Extended Stay America - Jacksonville - Deerwood Park has a 3 star rating with 3,009 reviews.
When is Extended Stay America - Jacksonville - Deerwood Park open?
Extended Stay America - Jacksonville - Deerwood Park is open now. It will close tomorrow at 12:00 a.m.