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Extended Stay America - Jacksonville - Lenoir Avenue East
- Hotels
- Jacksonville, FL
About this business
Location details
6961 Lenoir Ave., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean, looked like pictures Clean room, looked like pictures. Friendly staff. No problems or complaints. Safe location. Quiet. Slept without disturbances. Restaurants nearby.
Business response:
Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America - Jacksonville - Lenoir Avenue East. We truly appreciate your kind comments regarding our convenient location, friendly staff, and your comfortable suite. We look forward to welcoming you back soon. Sincerely, General Manager
cleanness Tub was dirty and the chair in the room was stick and it had food tuck down in the sides of the chair.
Business response:
Thank you for including us in your travel plans. We apologize for the cleanliness issues you experienced in your room and for the inconvenience it caused. I am working with my housekeeping team to make sure all procedures are being followed so this does not happen again. We appreciate your feedback and hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Staff was nice and the rooms were clean very nice place to stay . Me and my husband were there from Tampa working I would stay again
Business response:
Thank you for choosing to stay at Extended Stay America - Jacksonville - Lenoir Avenue East. We are delighted to know you enjoyed your time with us and that you were impressed with the service provided by our staff. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
customer service i was completely satisified until management came banging on the door saying if i dont leave they are going to call the police but I already had a reservation that they were ignorant about.
Business response:
Thank you for taking the time to evaluate your stay. Please accept our apologies for the unpleasant experience you had with our staff and regret the inconvenience it caused. We are working with the entire team to make sure we don't repeat what you experienced. We hope you consider a return visit so we can make a much better impression. Sincerely, General Manager
Sucky service Poor service, room was ok but not for the price. .for the service and quality of stay there prices should start at $45 to $50..
Business response:
I apologize for the service issues you experienced on your stay.Your comments have prompted our management team to redouble training efforts so we can be sure to meet the high standards you should always expect from us every single stay. We are all committed to making sure we don't repeat what you experienced. We hope you will consider giving us a chance to provide the hospitality that you should have experienced during this stay. Sincerely, General Manager
If you make a reservation from a 3rd party, like this site, you owe a $100 deposit. And someone on the second floor was stomping all night long and wouldn't stop.
recently remodeled they shouldn`t advertise that they offer breakfast.It is a joke.
Frequently asked questions about Extended Stay America - Jacksonville - Lenoir Avenue East
How is Extended Stay America - Jacksonville - Lenoir Avenue East rated?
Extended Stay America - Jacksonville - Lenoir Avenue East has a 3.2 star rating with 2,163 reviews.
When is Extended Stay America - Jacksonville - Lenoir Avenue East open?
Extended Stay America - Jacksonville - Lenoir Avenue East is open now. It will close tomorrow at 12:00 a.m.