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Extended Stay America - Jacksonville - Lenoir Avenue East
- Hotels
- Jacksonville, FL
About this business
Location details
6961 Lenoir Ave., Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was location that brought me here. The staff was very nice and very fast however the outside conditions from the trash being in front of the doors to the hallways being very hot in the rooms seem to be hotter even with the air conditioner on. Sketchy people outside the entire time that I walked in and out the hotel but for an overnight stay it was decent it could use a great bit of updating and a nicer smell
Business response:
Dee, thank you for staying with us. We are glad to read you liked our convenient location and courteous service. That being said, we are sorry for the issues you had while here. We have shared your feedback with the concerned team to take corrective actions. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Business response:
Thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
Friendly & Helpful Staff This was our first time to stay in a Extended Stay America. We had the best treatment from the staff. The rooms were great! We will most certainly being staying with you guys in the future. Thank you for a wonderful & stress free experience.
Business response:
Rita, thank you for being our guest. It is a pleasure knowing you were pleased with the wonderful service offered by our staff and that you had a fantastic stay. All of us at Extended Stay America would love to welcome you back soon. Sincerely, Hotel Management
No pool and the hand soap was crap. I asked for extra towels but never got them. Otherwise, no real complaints
Business response:
Jennifer, thank you for your review. We are sorry for the issues you experienced and have shared the same with the appropriate team to be more diligent going ahead. We hope the rest of your stay was a comfortable one and that you will choose us again in the future. Sincerely, Hotel Management
It was nice and quiet even though the hotel was completely booked.
Business response:
Thank you for reviewing your nice experience with Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Business response:
Thank you for your nice rating. We are glad you had a great stay and enjoyed all that we offer at our hotel. We look forward to seeing you again at Extended Stay America. Sincerely, Hotel Management
The guy who checked me in seemed that he was on drugs. That was the only bad experience i had. Didn’t feel safe leaving my property in the room.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Nice hotel with great restaurants around Loved the location of the hotel. The scenery was great, good restaurants around, staff was great, room was clean and loved the set up of it also
Business response:
Rashard, thanks for choosing Extended Stay America. We are delighted you had a great experience and that you especially appreciated our convenient location. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
I wish I had known that housekeeping was not included for daily stays. Staff was very friendly. Breakfast, as the call it was nothing but a bunch of processed chemicals, carbs and sugar in a bag.
Business response:
Thank you for reviewing your experience at our hotel. Although you had an overall comfortable stay, we are sorry to know our grab-and-go breakfast offerings weren’t to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Jacksonville - Lenoir Avenue East
How is Extended Stay America - Jacksonville - Lenoir Avenue East rated?
Extended Stay America - Jacksonville - Lenoir Avenue East has a 3.2 star rating with 2,265 reviews.
When is Extended Stay America - Jacksonville - Lenoir Avenue East open?
Extended Stay America - Jacksonville - Lenoir Avenue East is open now. It will close tomorrow at 12:00 a.m.