Extended Stay America - Jacksonville - Lenoir Avenue East

Dominique 

on Expedia

5 years ago

Room had roach infestation 

Anonymous 

on Expedia

5 years ago

They are lucky I was only coming there to sleep but this hotel needs to be lock down and have a huge clean up and renovation inside the rooms. Even roaches inside my room. Never ever staying here. 

Rachel 

on Expedia

5 years ago

The prices not worth the headache and inconvenience. The staff all except the housekeeping were very rude and short. You will not be greeted with a smile. The check out time for the hotel is at 11am. I am a military veteran and have traveled many places both in the US and outside of the US. This is the first hotel I have ever stayed at that comes to your room and orders you to check out before the check out time. This practice is very unprofessional and impolite to guests. Furthermore, they pride themselves in having kitchen... read more

Anonymous 

on Expedia

5 years ago

Nasty staff and room was dirty and so was the bed linen..Smelled of strange smoke in room. Other locations are awesome. This one the staff don't care. 

Anonymous 

on Expedia

5 years ago

I book online but when I got there to chk in they didn't except cash. 

Anonymous 

on Expedia

5 years ago

I like the studio room layout with the small kitchenette.