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Extended Stay America - Juneau - Shell Simmons Drive
- Hotels
- Juneau, AK
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1800 Shell Simmons Dr., Juneau, AK, 99801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nothing fancy, room was dusty and dated but was comfortable enough for the last minute layover I had. Great location to walk to/from airport.
Business response:
Thank you for making Extended Stay America a part of your travel plans. We are glad to know our location with easy access to the airport worked well for your needs, but we regret the cleanliness issue you encountered. Your feedback has been shared with the housekeeping team. Thanks again, and we hope to host you again in the future. Sincerely, Hotel Management
Very close to the airport. Close to a restaurant. Did not like that check-in time was 3:00 PM, and any earlier checkout required an additional fee.
Business response:
Thank you for writing such a wonderful review of our hotel. We appreciate your nice comments about our convenient location close to a variety of restaurants and shopping. We appreciate your feedback and look forward to seeing you soon at Extended Stay America. Have a great day! Sincerely, Hotel Management
Mother's Day in Juneau The staff at Extended Stay in Juneau are amazing and made us feel welcome and comfortable. The continental breakfast needs some work. They have great pillows and beds were comfortable as well.
Business response:
Cynthia, thank you for celebrating Mother's Day with us at Extended Stay America. We are glad to read you slept well on our comfortable beds and that you were so impressed with the great service delivered by our associates. Thank you again for the great review. Please come and see us again! Sincerely, Hotel Management
Convenient as it across the street from Juneau airport. Last year corporate management discontinued shuttle service. It is a $20 taxi ride from the ferry terminal to hotel.
Business response:
Thank you for including Extended Stay America in your travel plans. We are pleased to know you liked our location and had a pleasant stay. However, we regret any inconvenience caused. Thank you again for your review. We look forward to your next visit! Sincerely, Hotel Management
UNORGANIZED, HAD TO PICK WHAT WE WANTED IN ROOM. BATHROOM HAD AN ODER AND PILLOWS WERE BEYOND FLAT
Business response:
Thank you for staying at our hotel. We are sorry you were unhappy with our hotel policy and regret the issues you encountered in your room. We wish we would have known about these problems as we would have done our best to ensure you are comfortable. We hope to have another opportunity to welcome you back in the future for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Juneau - Shell Simmons Drive
How is Extended Stay America - Juneau - Shell Simmons Drive rated?
Extended Stay America - Juneau - Shell Simmons Drive has a 4.1 star rating with 1,290 reviews.
When is Extended Stay America - Juneau - Shell Simmons Drive open?
Extended Stay America - Juneau - Shell Simmons Drive is open now. It will close tomorrow at 12:00 a.m.