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Extended Stay America - Juneau - Shell Simmons Drive
- Hotels
- Juneau, AK
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1800 Shell Simmons Dr., Juneau, AK, 99801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
TV didn’t work but the hotel manager offered a DVD player and a positive solution. The pillows were a bit flat.
Business response:
Thank you for taking the time to share your experience at Extended Stay America. We are glad to know you had a pleasant stay and that you were impressed with the courteous service provided by our team. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Closest hotel to airport by far the best thing for me was the hotel location 100 yards from the airport front door and bus service into downtown. Way cheaper than a taxi and a short pleasant ride
Business response:
Clint, thank you for your terrific review of Extended Stay America. We are glad to know you had a pleasant time with us and our location worked so well for you. We hope you will choose us again so we can impress you again. Sincerely, Hotel Management
I was staying originally for three weeks, cut it short to less than one due to fit in lobby. No one was doing anything. I did not feel safe and will not stay if I do not feel safe. Other than that it was good.
Business response:
Barbara, please accept our apologies for failing to provide you with a stay that met your expectations. We regret the inconvenience this caused. We take the safety and security of all our guests very seriously. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Nothing fancy, room was dusty and dated but was comfortable enough for the last minute layover I had. Great location to walk to/from airport.
Business response:
Thank you for making Extended Stay America a part of your travel plans. We are glad to know our location with easy access to the airport worked well for your needs, but we regret the cleanliness issue you encountered. Your feedback has been shared with the housekeeping team. Thanks again, and we hope to host you again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Juneau - Shell Simmons Drive
How is Extended Stay America - Juneau - Shell Simmons Drive rated?
Extended Stay America - Juneau - Shell Simmons Drive has a 4.1 star rating with 1,303 reviews.
When is Extended Stay America - Juneau - Shell Simmons Drive open?
Extended Stay America - Juneau - Shell Simmons Drive is open now. It will close tomorrow at 12:00 a.m.