This profile has been claimed by the business owner or representative.
Extended Stay America - Kansas City - Airport
- Hotels
- Kansas City, MO
About this business
Location details
11712 NW Plaza Cir., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Mike, we appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, General Manager
Two night stay in Kansas City I flew into KC to take a friend of mine to a show for her birthday. The stay at Extended Stay America went extremely smoothly. The hotel was quiet and comfortable. The staff was excellent. I spoke briefly to Tanner one of the maintenance people. The manager Brenda was kind enough to pick me up some birthday candles at the store, since I did not have a vehicle. All in all I was very happy there.
Business response:
Marty, thank you for choosing Extended Stay America for your friend’s birthday celebration. We are delighted to read you liked our well-kept property and courteous service. I will be sure to share your compliments with the entire team, especially Tanner. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
The staff was very nice to work with. 🤗 The coffee was hot and good
Business response:
Thank you for sharing your positive feedback about Extended Stay America. We are glad to read you enjoyed your time with us and that our courteous associates left you with a great impression. It was our pleasure hosting you, and we hope to be your first choice every time you visit our area. Sincerely, General Manager
Nice clean hotel except for the staff The hotel was wonderful. Clean facilities and comfy bed. The only probably we had was that we waited 40 mins to check in because the man at the front desk gave our room away.
Business response:
Brittany, thank you for choosing Extended Stay America and for your review. We are pleased to know you were impressed with our well-kept property, but we are sorry for the service issue you experienced and regret the inconvenience it caused. We will be sure to share your feedback with the entire team and will use it as a training tool to improve our performance. It was our pleasure hosting you, and we hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Eclipse August 2017 Like all the other Extended Stay America hotels :) Friendly staff and smooth check-in. Clean rooms. There are a couple of restaurants/bars in other hotels that are within walking distance. Other than that there are not many food or nightlife options nearby.
Business response:
Ben, thank you for sharing your wonderful experience about your stay at Extended Stay America and for showing loyalty towards our brand. It is a pleasure to know you liked our courteous service and your well-maintained room. We appreciate you being our guest and look forward to seeing you again soon. Sincerely, General Manager
nice for one night stay business trip,no time to look around,it was only one night
Business response:
Thank you for staying overnight at Extended Stay America while here for your business trip. Our entire staff always want every guest to have a pleasant experience, and we are glad to know we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, General Manager
Solar Eclipse 2017 Clean and comfortable. Nice kitchenette. Air condition too loud. Hard to sleep at night.
Business response:
Jeffery, thanks for posting a review of your visit at Extended Stay America. It’s a pleasure knowing you had a comfortable visit and loved our kitchenware facility. We value your observation in regard to the HVAC unit and have shared it with my engineering team. We hope to see you again soon. Sincerely, General Manager
Business response:
Julie, thanks for the four-star rating of your stay at Extended Stay America. We are pleased to know you had an overall great experience. We invite you to visit us again soon. Sincerely, General Manager
Business response:
Lisa, thank you for your 4-star rating. I am glad you had an overall great visit. We hope to welcome you back soon at Extended Stay America. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Kansas City - Airport
How is Extended Stay America - Kansas City - Airport rated?
Extended Stay America - Kansas City - Airport has a 3.4 star rating with 2,342 reviews.
When is Extended Stay America - Kansas City - Airport open?
Extended Stay America - Kansas City - Airport is open now. It will close tomorrow at 12:00 a.m.