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9701 N. Shannon Ave., Kansas City, MO, 64153, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
reservation lies I called in and made a reservation. At the time of making the reservation I stressed I needed to be able to check in at 0800. The guy that took my reservation stated that would be no issue and he will put the 0800 check in on my reservation so the hotel would know. I got to the hotel and had to wait almost 2 hours just to get into the room. Was not happy.
Business response:
Daniel, we sincerely apologize for the reservation issue you encountered at the time of check-in. Your comments have been discussed with our team, and we are reviewing our procedures to ensure this does not happen again. Please give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Omaha trip Nice hotel and a good price, would stay again!
Business response:
Thanks for choosing Extended Stay America for your stay. We are pleased to know your stay with us was enjoyable and that you were satisfied with all our offerings. It was a pleasure serving you, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Exceeded expectations
Business response:
Many thanks for sharing your 5-star review of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Business response:
Many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Save money by cooking in your room The hotel is clean and the staff is friendly. The outdoor pool is small but convenient. There is not a staff member at the desk at all times, so sometimes you have to call from the lobby and wait for assistance. However, the staff is courteous and helpful once they do arrive. We love to stay here and bring or purchase groceries to reduce the cost of meals. The desk has cookware and dishes so you can make the most of the stove, microwave, and dishwasher.
Business response:
Thank you for staying with us and for your review. It’s nice to read you enjoyed the pool and the outstanding service provided by our staff. Thanks for being our guest at Extended Stay America, and we hope you will stay with us again for a more gratifying experience. Sincerely, Hotel Management
Front desk was very friendly and helpful upon check-in and check-out. Room was nicer than expected for price. Only cons were bed was firmer than our taste, when door to bedroom was closed not much air movement for AC unit in other room. And breakfast was very limited. Over all was a good stay and would stay there again.
Business response:
Sean, thank you for staying at Extended Stay America. We are glad to read you liked our courteous service and that your room was adequate for your needs. We value your feedback as it will help us improve moving forward. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Laurice, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your perfect rating and hope to see you again soon. Sincerely, Hotel Management
Extended Stay America - Kansas City - Airport - Tiffany Springs has a 4.1 star rating with 1,087 reviews.
Extended Stay America - Kansas City - Airport - Tiffany Springs is open now. It will close tomorrow at 12:00 a.m.