Extended Stay America - Kansas City - Airport - Tiffany Springs

Business response:

George, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. It was a pleasure serving you, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

William, thank you for rating your pleasant experience at Extended Stay America. We are glad to see you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to Kansas City. Sincerely, Hotel Management 

Business response:

Wow - Louie, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star review, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Allison, thank you for being our guest at Extended Stay America and for sharing your feedback. We are happy you enjoyed your stay and that our location was up to your expectations. However, we are sorry we missed meeting some of your expectations and regret if any inconvenience caused. Thanks again, and we hope you will visit us when in our area. Sincerely, Hotel Management 

Business response:

Thank you for your glowing review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests so we are thrilled we were successful in doing so during your stay. It was a pleasure to read about the service you received from our staff. We look forward to your next visit very soon. Sincerely, Hotel Management 

Business response:

Thanks for evaluating your stay. We are happy to know you liked our convenient location and you were satisfied with your spacious room. However, we are sorry you were unhappy with our hotel policy in regard to kitchenware and regret the inconvenience caused. It was a pleasure hosting you, and we hope to serve you again soon. Sincerely, Hotel Management 

Business response:

Thanks for the wonderful feedback of Extended Stay America. We are glad to read you were not benefited with your well-equipped room and that you had an enjoyable stay. It was a pleasure having you as our guest, and we would love to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thanks for staying at our hotel. We are happy to know you were benefited with our convenient location and that you had an overall pleasant stay. However, we are we missed meeting your expectations and regret the inconvenience caused. Your comments regarding breakfast specifics have been shared with our Brand Leaders to assist them when determining new offerings for future implementation. Thanks again, and we hope to welcome you back for enjoying a much better visit. Sincerely, Hotel Management