Extended Stay America - Kansas City - Airport - Tiffany Springs

Business response:

Thank you for being our guest at Extended Stay America and for the feedback. We are glad to read we met your expectation and that you had a pleasant stay. Your concern has been shared with our housekeeping staff to make sure the room receives a deep clean to remove the smoke smell. We hope you will give us another opportunity to prove this to you on your next visit. Sincerely, Hotel Management 

Business response:

Gary, we are pleased to know how much you enjoyed your stay at Extended Stay America. Our entire staff works hard to meet and exceed our guests' expectations, and they will be pleased with your rating. We hope you will choose us again. Sincerely, Hotel Management 

Business response:

Gary, thank you for your generous five-star rating of Extended Stay America. We are delighted to read that you had a good stay and that you loved everything we offer. We hope to have another opportunity to host you again on your next visit. Sincerely, Hotel Management 

Business response:

Gray, thanks so much for staying at Extended Stay America and for the feedback. We are glad to read you had a comfortable stay and that we met and exceeded all of your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you and your family back when in the area. Sincerely, Hotel Management 

Business response:

Kathryn, thank you for the wonderful review. We are delighted to know you enjoyed every aspect of your stay at Extended Stay America, and we look forward to your next visit soon when in the area! Sincerely, Hotel Management 

Business response:

Harun, many thanks for posting your gracious rating about the Extended Stay America. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was great to have you here, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for taking time to leave feedback. We apologize for the mix up regarding your reservation. When booking through a third party, prepaid reservation site, any changes or refunds must be made through them. We suggest contacting Expedia directly. Again, we apologize for the inconvenience, and we hope you will consider staying with us again in the future. Hotel Management 

Business response:

Thank you for your rating. Although you were overall pleased with your stay, we are sorry we missed meeting all of your expectations while you were here. We hope to have another chance so we can serve you better. Sincerely, Hotel Management