This profile has been claimed by the business owner or representative.
Extended Stay America - Kansas City - Airport - Tiffany Springs
- Hotels
- Kansas City, MO
About this business
Location details
9701 N. Shannon Ave., Kansas City, MO, 64153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient close to the airport friendly staff clean rooms
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you were pleased with the exceptional service from our staff and that our location was perfect for your needs. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
it was worth the money paid The hotel was nice, low budget, my room smelled like someone had smoked in it previously. That wasn't a bad thing, it was very late when i got in so i did not complain. I found a trail of ants on the night stand so i slept on the pull out bed which was quite comfortable. Ants are not a bad thing, it had rained alot that day and my room was on the ground floor so it was to be expected that the little critters would want to find a way in. I worked around it, if I was to stay longer i would have want... read more
Business response:
Thank you for being our guest at Extended Stay America. We are pleased you were overall satisfied with your stay with us. That being said, we are sorry for the inconvenience you experienced while here. Your comments show that we have room for improvement, and we assure you we will be more diligent going forward. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
Business travel The room had not cleaned in awhile,
Business response:
Thank you for taking the time to share your feedback. We are pleased you had an overall good stay. That being said, we are sorry we missed meeting some of your expectations. We have shared your concern with our housekeeping team to be more diligent going forward. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Business response:
George, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
We checked in after 2 am and the staff was very friendly and accommodating. Much needed after a long journey!
Business response:
Thank you for being our guest at Extended Stay America. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. It was a pleasure serving you, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
William, thank you for rating your pleasant experience at Extended Stay America. We are glad to see you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to Kansas City. Sincerely, Hotel Management
Very convenient to airport! Happy to stay!
Business response:
Wow - Louie, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star review, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was a very plain room bed was kinda hard and your could hear all your neighbors! I stayed there because I just needed a place to sleep then up and driving the next morning! Desk peeps were very nice!
Business response:
Allison, thank you for being our guest at Extended Stay America and for sharing your feedback. We are happy you enjoyed your stay and that our location was up to your expectations. However, we are sorry we missed meeting some of your expectations and regret if any inconvenience caused. Thanks again, and we hope you will visit us when in our area. Sincerely, Hotel Management
Front desk woman During check out, young girl ripped up my receipt in front of me and with a scarastic tone said "Have a nice day" as she walked to the back office. Never staying here again.
Business response:
Thanks for evaluating your stay. We apologize for the service issue you encountered while here. We have shared your concern with our front desk team and have taken actions to ensure we do not repeat these issue in the future. We are reviewing the situation as a training tool to improve our procedures and make sure this does not happen again. We understand the frustration and truly hope you will consider giving us another opportunity to serve you again when in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Airport - Tiffany Springs
How is Extended Stay America - Kansas City - Airport - Tiffany Springs rated?
Extended Stay America - Kansas City - Airport - Tiffany Springs has a 3.3 star rating with 1,734 reviews.
When is Extended Stay America - Kansas City - Airport - Tiffany Springs open?
Extended Stay America - Kansas City - Airport - Tiffany Springs is open now. It will close tomorrow at 12:00 a.m.