This profile has been claimed by the business owner or representative.
Extended Stay America - Kansas City - Country Club Plaza
- Hotels
- Kansas City, MO
About this business
Location details
4535 Main St., Kansas City, MO, 64111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff smoking outside upon our arrival. Room very small. I wouldn’t advertise there is breakfast-even a grab-and-go breakfast. It was prepackaged muffins and granola bars. Also prepackaged oatmeal but nothing to put it in to prepare. Luckily it was only one night
Business response:
Thank you for being our guest. We regret missed meeting your expectations with regard to the room and are sorry the selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will share your feedback with the appropriate team regarding food and beverage selections at our hotel. We understand the frustration you experienced and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
The hotel is very close to Nelson atkin museum and the plaza shopping center.
Business response:
Sung, thank you for choosing Extended Stay America for your recent stay. We appreciate your kind comments about our convenient location close to the Nelson Atkin museum and the plaza shopping center. We receive many positive comments about our location, so we are glad this contributed to making your stay a great one. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
The property was in a great location, clean, and had a friendly staff!
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our spotless property. We are also glad you loved our excellent location and our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Good place Always clean and freindly breakfast sucks .
Business response:
Alfred, thank you for sharing your gracious review. We are thrilled to know you had a comfortable stay at our well-kept property and that you were impressed with the service provided by our associates. However, we regret your dissatisfaction with our grab-and-go breakfast. On behalf of everyone here at Extended Stay America, we invite you to visit us again soon. Sincerely, Hotel Management
Room was very clean and set up nice. As the name says - these are primarily for an extended stay. But bring your own plates and cookware if you plan to use the kitchen. I just needed a quick overnight due to weather. It is set back off the road, drove past it the 1st pass, due to small sign. Good Value for the price.
Business response:
Thank you for choosing Extended Stay America for your overnight stay. We are glad to read you liked the cleanliness of your room and found us to be a good value. Kindly note, as per our brand standard requirements, we keep the kitchenware at the front desk rather than leaving them in the rooms. We will be sure our front desk communicates this more clearly going forward. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Country Club Plaza
How is Extended Stay America - Kansas City - Country Club Plaza rated?
Extended Stay America - Kansas City - Country Club Plaza has a 4.1 star rating with 1,233 reviews.
When is Extended Stay America - Kansas City - Country Club Plaza open?
Extended Stay America - Kansas City - Country Club Plaza is open now. It will close tomorrow at 12:00 a.m.