This profile has been claimed by the business owner or representative.
Extended Stay America - Kansas City - Country Club Plaza
- Hotels
- Kansas City, MO
About this business
Location details
4535 Main St., Kansas City, MO, 64111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
things to note Only stay here if you’re trying to save a bit of money and don’t plan on spending much time in the hotel. The location was great I’ll give them that. And the main area was clean. The rooms were not as nice. The beds were advertised as a queen and were definitely doubles. Which made sleeping 2 in 1 hard. The bathroom curtain had stains on the inside that honestly looked like blood splatter. The fridge was leaking. You’re not provided any of the kitchen utensils in the room you have to ask for everything. We wer... read more
Business response:
We appreciate your evaluation of your stay at our hotel. Although you liked our location, we apologize for the housekeeping and maintenance issues you experienced in your room. We also apologize for not delivering you with the service you desire and regret the poor impression left by our team on you. Your feedback has been shared with every department involved in our meeting, and we are working hard to take the necessary actions which ensure such incidents do not repeat in the future. We hope you will consider giving us anot... read more
Good stay The room was clean and comfortable and convenient to the Nelson-Atkins Art Museum.
Business response:
Thank you for sharing the details of your stay at Extended Stay America. A comfortable room always makes for a great impression, and we are delighted to know you enjoyed the comfort of your room too. What was even more pleasing to know is that you liked our proximity to the Nelson-Atkins Art Museum, which made your stay excellent. We are glad you had a relaxing stay and hope you’ll come back for another visit. Sincerely, Hotel Management
Location is nice, close to Maine street, friendly staffs.
Business response:
Sanam, thank you for being our guest at Extended Stay America. We are glad you loved our friendly staff and had a great stay. We are also delighted our convenient location close to the main street was perfect for your needs. It was our pleasure hosting you during your time in the area. We look forward to your next visit. Sincerely, Hotel Management
Really nice don't mind staying again staff was on hand room was very clean.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Country Club Plaza
How is Extended Stay America - Kansas City - Country Club Plaza rated?
Extended Stay America - Kansas City - Country Club Plaza has a 4.1 star rating with 1,233 reviews.
When is Extended Stay America - Kansas City - Country Club Plaza open?
Extended Stay America - Kansas City - Country Club Plaza is open now. It will close tomorrow at 12:00 a.m.