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Extended Stay America - Kansas City - Overland Park - Metcalf Ave
- Hotels
- Overland Park, KS
About this business
Location details
7201 W. 106th St., Overland Park, KS, 66212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No room service they dont clean up stuffs daily. Room was good and clean initially
Business response:
Thank you for staying with us and providing your feedback. Although you liked your clean suite, we regret your disappointment with our kitchenware policy. Kindly note, our housekeeping services are provided to guests staying eight or more nights, respecting their privacy of the home-like living. However, these services are always available upon request for a minimal fee. Your feedback is very important to us and has been shared with the front desk staff to ensure we clearly communicate our services to all guests. Thank you a... read more
overall good Overall good, especially for the price. Condition wise, our bathroom sink faucet was coming out of the sink and hard to turn on/off, and both the kitchen/bath area could have used some caulking, just unsightly and easy to prevent future damage/issues. It was weird not to have an ice maker in the hotel, and no water fountain to get good water- i get that it's an extended stay for people living there and might not need that, but many people probably are like us and come in for 1 or 2 nights and that's it.
Business response:
Thank you for being our guest. Although from the rating it seems you had a pleasant visit and that you found us to be a good value, we are sorry for the maintenance issues you had in your room. We have taken note of your feedback and have shared it with the appropriate team so that we can improve our service and facilities going forward. Thanks again for the nice rating, and we hope to see you at Extended Stay America. Sincerely, Hotel Management
We got a king suite (room 310). The room was perfect for myself and 3 little ones. But the bed was very uncomfortable, felt like I was going to fall off of it because of the edge being broken down. The elevators are not near the entrance of the building and there were no luggage carts. There were 2 ac/heaters in the room, but it was very hard to regulate and keep comfortable in the room. Breakfast consisted of muffins, granola bars, oatmeal, coffee, and hot chocolate mix. The staff was very friendly though and it worked for ... read more
Business response:
Thank you for choosing our hotel for your overnight stay. We are pleased you liked our room as well as friendly associates, but we are sorry for the discomfort you had with the mattress and regret and regret the issues you mentioned. We value our guests and their recommendations and we will share your comments with our leadership team. Also, your comments about the breakfast offerings will be shared with our Brand Leaders to assist them when determining new breakfast choices. Thanks again, and we hope to welcome you back in ... read more
Excellent location and value for money. I stay there regularly staff very friendly
Business response:
Thank you for always choosing Extended Stay America for your visit to our area. We love it when our guests enjoy our hotel so much that they choose to stay with us again. We are also glad to read you found us to be a good value and enjoyed our ideal location as well as courteous associates. We look forward to welcoming you back soon for another outstanding experience. Sincerely, Hotel Management
Best bed EVER! Friendly check-in staff. Found a room for me early. Most comfortable bed EVER! Great amenities and wifi.
Business response:
Thank you for taking the time to leave such wonderful feedback about Extended Stay America. We are delighted to know you had a great stay and that you enjoyed our service as well as the facilities. It was a pleasure hosting you, and we look forward to seeing you again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Metcalf Ave
How is Extended Stay America - Kansas City - Overland Park - Metcalf Ave rated?
Extended Stay America - Kansas City - Overland Park - Metcalf Ave has a 4.3 star rating with 1,292 reviews.
When is Extended Stay America - Kansas City - Overland Park - Metcalf Ave open?
Extended Stay America - Kansas City - Overland Park - Metcalf Ave is open now. It will close tomorrow at 12:00 a.m.