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Extended Stay America - Kansas City - Overland Park - Metcalf Ave
- Hotels
- Overland Park, KS
About this business
Location details
7201 W. 106th St., Overland Park, KS, 66212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was very polite and the room I stayed in (330) was very clean and quiet. Will stay again!
Business response:
Thank you for sharing your gracious review of Extended Stay America. We appreciate you for confirming you liked our calm atmosphere which made your stay a relaxing one and that our courteous associates made a good impression by delivering excellent service to you. Thank you once more for being our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Sign at front door clearly stated no smoking with in 100 feet. But there was continually several people smoking right at the door, including employees. The ash can for cigarettes was right by the door also.
Business response:
Dan, thank you for being our guest. We are sorry for the inconvenience you had due to the smoke smell. Your feedback will help us enforce our no-smoking policy more effectively to ensure our future guests do not encounter such problem again going ahead. We hope to have another opportunity to serve you better in the future. Sincerely, Hotel Management
The room was tired and worn out, but mostly clean. I expected it to be worn for the price I paid. The real problem was with the amenities. How does an extended stay property have no utensils, cookware, or a coffee maker in the room? Worse yet, how does an extended stay property not even have a single corkscrew in the whole building? The amenities were very disappointing.
Business response:
Thank you for being our guest. We are sorry to know you didn’t like our kitchenware policies. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. It was also disappointing to know our team could not provide you with the item you requested. We hope to have another opportunity to serve you better in the future. Sincerely, Hotel Management
Good location off the HWY and town. Just for one night but worked out fine for our family of 5. Slept good and comfortable.
Business response:
Thank you for choosing Extended Stay America for your overnight stay. We are glad to know you had a comfortable stay with us and enjoyed our ideal location. On behalf of everyone here, we invite you all to revisit us on your next trip to the area. Sincerely, Hotel Management
I couldn't believe that they didn't have any ice machines in the building. The freezer had ice trays but they weren't filled. We managed with some pop we bought to drink from the vending machine.
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay. We appreciate your comments and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Metcalf Ave
How is Extended Stay America - Kansas City - Overland Park - Metcalf Ave rated?
Extended Stay America - Kansas City - Overland Park - Metcalf Ave has a 4.3 star rating with 1,292 reviews.
When is Extended Stay America - Kansas City - Overland Park - Metcalf Ave open?
Extended Stay America - Kansas City - Overland Park - Metcalf Ave is open now. It will close tomorrow at 12:00 a.m.