Extended Stay America - Kansas City - Overland Park - Metcalf Ave

Business response:

It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you liked your well-appointed room and found us to be a good value. Your comments regarding the cleanliness of hallways and elevator will be shared with our housekeeping team so that they will be more diligent in their work. Thank you for choosing to stay with us, we hope to have the opportunity to host you again during a future visit. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and for your kind feedback. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Business response:

Thank you so much for your recent stay with us, and we appreciate you taking the time to share your feedback. We are sorry to read you were disappointed with the size of your suite. We do have a variety of suite types available, and perhaps one of the larger suites will better meet your needs during your next stay. Thank you again, and we hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Tim, thank you for choosing Extended Stay America for your recent stay. We appreciate your kind comments about our convenient location close to a variety of restaurants. We receive many positive comments about our location, so we are glad this contributed to making your stay a great one. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management