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Extended Stay America - Kansas City - Overland Park - Metcalf Ave
- Hotels
- Overland Park, KS
About this business
Location details
7201 W. 106th St., Overland Park, KS, 66212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Steven, thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Just what I needed I was in Overland Park to help family get through a trying time. This facility was equidistant from the house and hospital. After a long day I was able to go to my room to kick back and relax. My only complaint was that on one night some guests were arguing in the hall and slamming doors. The management was very intent on finding the cause and fixing it. Thanks to all staff and management.
Business response:
Carol, thanks for choosing to stay at Extended Stay America. We are happy to know our location was perfect for your trip and that you were impressed with the top-notch service provided by our staff. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
Not far from shopping areas. Really quiet. Staff very friendly. Super easy access to the highway.
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
Great location. Able to get on highway to get to downtown within minutes.
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and review like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Very clean hotel and staff members were very pleasant. The breakfast is truly set up to be a grab & go. Oatmeal, bars, muffins, tea and coffee were the extent of things.
Business response:
Dianne, thanks for choosing Extended Stay America for your stay. We are pleased to know your stay with us was enjoyable and that you were impressed with our courteous service. It was a pleasure to have you as our guest, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management
Our room was on the second floor which was just above the open lobby. There is no sound proofing in the walls and everything that was said or happened in the lobby was heard clearly in the room. Made for an unrestful night.
Business response:
Robert, thank you for staying with us and reviewing your experience. We are so sorry for the situation you described regarding excessive noise. Our goal is to provide a clean property, and a comfortable suite so you can get a good night's rest, but we apologize that your sleep was disrupted by noise from our lobby. We hope you will allow us another opportunity to provide you with a better experience. Sincerely, Hotel Management
The stay was fine, however, they ran out of coffee on the grab and go breakfast.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased your overall stay with us was enjoyable. That being said, we are sorry we missed meeting your expectations in regards to our breakfast service and have shared your concern with our Front Desk team to ensure this does not happen again. We hope this didn’t overshadow your otherwise great stay and that you will choose us again in the future. Sincerely, Hotel Management
Meh.... could have been much better. The room could have been cleaner. I found several long dark hairs, one in the shower, one in the sink, and one on the sheet. The hallway in the hotel was too warm. The amenities we're not that good. No ice machine. The bed was okay but not very comfortable. The floor in the little kitchen area with sticky . The staff were friendly and courteous.
Business response:
Thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and that liked our location. having said that, we are sorry for the housekeeping issue you experienced while here. Your concern will be shared with the respective team so that they will more diligent in their efforts. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Metcalf Ave
How is Extended Stay America - Kansas City - Overland Park - Metcalf Ave rated?
Extended Stay America - Kansas City - Overland Park - Metcalf Ave has a 4.3 star rating with 1,292 reviews.
When is Extended Stay America - Kansas City - Overland Park - Metcalf Ave open?
Extended Stay America - Kansas City - Overland Park - Metcalf Ave is open now. It will close tomorrow at 12:00 a.m.