This profile has been claimed by the business owner or representative.
Extended Stay America - Kansas City - Overland Park - Metcalf Ave
- Hotels
- Overland Park, KS
About this business
Location details
7201 W. 106th St., Overland Park, KS, 66212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was really just needing a place to crash after a really long day at work without doing the commute back home. I'm checking in at 12:45am and asked when is the check out time. The front desk clerk says "I'll put you down for a noon check out, you go get some sleep, dear". This sounds condescending as I type it, but at that moment it was the kindest thing I'd heard all day.
Business response:
Donna, thank you for staying with us and for being our guest. We are delighted to know you were impressed with the service we offer and that you had a peaceful stay while here. All of us at Extended Stay America would love to welcome you back for another great visit. Sincerely, Hotel Management
NOT a hotel Thought this was like a hotel and it wasn't. No coffee pots in room, the soap was a drying agent instead of producing suds. I had to phone someone to open the doors (9:30-10:30 P.M.) so we could check in and get key.
Business response:
Mary, thank you for staying at Extended Stay America. We are glad your overall visit was pleasant. That being said, we are sorry for not meeting your expectations and regret the inconvenience you experienced at the time of check-in. Your feedback is valuable as it will help us improve moving forward. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Very nice I will highly recommend staying this hotel. Although the bathroom tubs need a little work. I will still stay.
Business response:
Thanks for including Extended Stay America in your travel plans. We are happy to know your stay with us was enjoyable and that you were impressed with our offerings. We have taken a note of your observation. We appreciate you recommending us and look forward to welcoming you back soon. Sincerely, Hotel Management
The little Breakfast bar is kinda cheap and could Nice quiet room with a nice sized tub had everything I needed, did not know that they do not clean the rooms daily so you have to ask if you want it done and go to the desk for more towels or linens
Business response:
Kim, thank you for choosing our hotel. Although you were impressed with our courteous associates and convenient location, we are sorry that you were disappointed with our breakfast offerings and the level of cleanliness. We will be sure to share your concerns with the respective teams in an effort to improve our performance. Since we are an extended stay property, we provide housekeeping services to guests who stay eight or more nights; however, these services are always available upon request for an additional fee. We also ... read more
Good Good hotel
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and were impressed with all the aspects of our hotel. It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, Hotel Management
Business response:
Thank you for reviewing your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable experience for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Book it! The room was clean, the staff was friendly, and it was quiet. We booked this room the day of and we could not have been more happy with it.
Business response:
Thank you for your nice feedback about Extended Stay America. We are glad to know you liked your comfortable room and that the attentive service provided by our associates added to your joy. We hope you will make us your home again whenever you are back here. Sincerely, Hotel Management
Great time Had a great stay! Room was super clean and spacious. Staff was friendly. Bed was hard but that’s just a preference thing! Definitely would stay again
Business response:
Richard, thank you for selecting Extended Stay America for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thanks for being our guest and we look forward to seeing you in the future! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Kansas City - Overland Park - Metcalf Ave
How is Extended Stay America - Kansas City - Overland Park - Metcalf Ave rated?
Extended Stay America - Kansas City - Overland Park - Metcalf Ave has a 4.3 star rating with 1,292 reviews.
When is Extended Stay America - Kansas City - Overland Park - Metcalf Ave open?
Extended Stay America - Kansas City - Overland Park - Metcalf Ave is open now. It will close tomorrow at 12:00 a.m.