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Extended Stay America - Kansas City - South
- Hotels
- Kansas City, MO
About this business
Extended Stay America Hotel Kansas City - South is located at 550 E 105th St, Kansas City, MO. This business specializes in Hotels & Motels and Other Lodging.
Location details
550 E. 105th St., Kansas City, MO, 64131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
LUXURY NIGHT It was a great stay!!!! WOULD DO IT ALL OVER AGAIN
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased that you had an excellent stay with us and would choose us again. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
All good
GOOD ROOM;BAD AMENITIES Amenities are close to zero;not even a local telephone book is available.What is called 'breakfast" amounts to coffee and a granola bar or a small muffin. The room is fine,but the reduced amenities make a guest feel unwelcome.
Business response:
I appreciate you bringing your experience to our attention. The situation you described regarding the amenities is truly regrettable. We are very sorry for your experience. I will take your feedback and share it with our team at home office. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Good night stay. The hotel was nice. Just stayed for a night just to sleep. The ac was really cold which is nice. They ask for a credit or debit card at check in just for any accidentals. They don't put a hold on the card or charge it. It's only on file just in case you smoke or mess up the room. The breakfast is not really a breakfast it's just coffee and like a apple.
Business response:
We appreciate you taking some tine to share your thoughts about your stay. I am pleased to read that we were able to provide you with excellent accommodations. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
The bathroom smelled of wet rags because the shower curtain was covered in mildew from being wet and staying damp all the time. The tub had not been rinsed, since there was hair everywhere. This was also the problem in the second hotel i rented for the night, since there were 8 of us. The kitchen was in decent condition, but the room smelled like there was trash in the bin, but there wasn't. I have nothing bad to say about the staff.
Business response:
Thank you for the feedback about your stay at our hotel. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the bathroom was not cleaned to your satisfaction. I'm glad you were satisfied with the customer service and I want to assure you that your feedback is very important to us and we will be retraining our housekeeping staff to meet our customer's expectations. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Sheets and blankets smelled like mildew. Asked for new sheets, got 2 fitted sheets. Asked for more sheets never came, had to go to front desk to get them. Nothing in room as far as dishes/cooking utensils. Asked for coffee pot and came with no coffee.
Frequently asked questions about Extended Stay America - Kansas City - South
How is Extended Stay America - Kansas City - South rated?
Extended Stay America - Kansas City - South has a 4 star rating with 1,073 reviews.
When is Extended Stay America - Kansas City - South open?
Extended Stay America - Kansas City - South is open now. It will close tomorrow at 12:00 a.m.