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Extended Stay America - Kansas City - South
- Hotels
- Kansas City, MO
About this business
Location details
550 E. 105th St., Kansas City, MO, 64131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice location Overall stay was very accommodating. They did make a mistake and charge my credit card with someone else's bill. They fixed it but told me my reimbursement would take 3-5 day and that is very unsatisfying!
Rooms is fab I dug it
Nice hotel easy to where I was working Everyone very friendly staff included room very clean and comfortable. Only complaint beds a bit hard. Making sleep.a little.restless. however would stay again
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies that the bed was not comfortable to your satisfaction. Still, we are very happy to hear that you were pleased with the staff and the cleanliness of your room. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Great for Long term stay Room was great for long term stay. Only problem is you tend to get displaced families staying in the extended stay type places. So I occasionally heard family fighting in the hallways. But for the most part I would highly recommend this place for Extended Stays.
Business response:
Thank you for taking the time to write a review. I am more than pleased to see you enjoyed your time during your long term stay and that you were pleased enough to recommend us. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Lost reservation and dirty room They couldn't find my reservation and made me call hotels.com. Then the room was only partially cleaned and needed maintenance to repair a lamp falling off of the wall. Claimed they fired a cleaning lady who cleaned that room. They changed our room and then the fridge had leaked water in the kitchen area,and the bed only had 2 tiny pillows that covered half the bed. The assistant manager was nice and professional,o otherwise I would have exploded on him.
Business response:
Thank you for providing us with details about your stay. The cleanliness and maintenance issues you described are unacceptable, and I sincerely apologize for your experience. Your comments were reviewed by the staff, and we will be going over proper housekeeping policies as well as fixing the issues you listed regarding the broken items to make sure your experience is not repeated. I really appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel... read more
Frequently asked questions about Extended Stay America - Kansas City - South
How is Extended Stay America - Kansas City - South rated?
Extended Stay America - Kansas City - South has a 2.8 star rating with 2,200 reviews.
When is Extended Stay America - Kansas City - South open?
Extended Stay America - Kansas City - South is open now. It will close tomorrow at 12:00 a.m.