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Extended Stay America - Kansas City - South
- Hotels
- Kansas City, MO
About this business
Extended Stay America Hotel Kansas City - South is located at 550 E 105th St, Kansas City, MO. This business specializes in Hotels & Motels and Other Lodging.
Location details
550 E. 105th St., Kansas City, MO, 64131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Weekend trip Check in was fast. Front desk friendly at time of check in. Did witness other staff not as friendly with other customers at their time of check in. Room was missing a few items: TV remote, blanket(s), comforter (Only sheet was placed on bed) Room or front desk does not have a hair dryer to offer. Continental Breakfast is now a "Grab and Go" breakfast - Muffins and Granola Bars Location close to freeway.
Business response:
Thank you for your recent review of your stay. The events that you described are unacceptable, and I sincerely apologize for your experience. In response to your feedback, I am going to address with our staff the proper professionalism that must be shown. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Great stay
They were nice After being trapped in a horrible blizzard, the staff was exactly what I needed. They were polite and kind. They made sure to make us feel welcome. All information I needed was given to me as soon as I arrived
Great and affordable. Easy access to the city This hotel is a great value for the price. Its located where you can easily get access to the rest of the Kansas City area. The staff was really kind and friendly despite what we saw on other reviews. The bed was big and pretty comfortable. AC and heating worked really well and were relatively quiet. Shower was spacious and water felt amazing especially after freezing weather. The only downside to this place was that it could have been a little cleaner. The room was clean and the... read more
Business response:
Your feedback is important. Thank you for sharing. I am pleased you were well accommodated by our staff. It is also good to know your room accommodations were suitable to your liking. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
I enjoyed my hotel stay. The only improvement I would recommend is improved communication amongst the staff. I made arrangements to extend my checkout time, however due to the lack of communication the housekeepers were knocking my door down at 11am. This was after finally falling asleep fr ok my working all night. Besides that, everything was perfect!
Business response:
Thank you for taking the time to share your experience. It is good to know you enjoyed your overall stay, but please accept our apologies on the miscommunication among our staff, which have been addressed. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Frequently asked questions about Extended Stay America - Kansas City - South
How is Extended Stay America - Kansas City - South rated?
Extended Stay America - Kansas City - South has a 4 star rating with 1,061 reviews.
When is Extended Stay America - Kansas City - South open?
Extended Stay America - Kansas City - South is open now. It will close tomorrow at 12:00 a.m.