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Extended Stay America - Kansas City - South
- Hotels
- Kansas City, MO
About this business
Location details
550 E. 105th St., Kansas City, MO, 64131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great remodel comfortable
Business response:
Thank you for taking the time to write a review. I'm glad to see that you liked our remodel and had a pleasant stay with us. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
SH Worked well for us.
Great hotel but ask for a top floor The room and hotel were very clean, up-to-date, and conveniently located for zoo and the graduation we were attending. The only draw back was the room above us. The people in that room walked around ALL night. Rolled chairs etc. It didn't sound like a party - maybe worked all night? We don't know. Unfortunately, we could hear their foot steps through the ceiling all night. I would recommend asking for a top floor. Other than that, it was a very nice Extended Stay. We would stay there again... read more
Business response:
Cathleen - Thank you for your kind words. We apologize for the noise that you experienced; however, we're glad that you enjoyed your clean, comfortable room. We hope to see you again in the future.
It was okay. Wireless Internet access was terrible.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies for the Wi-Fi issues you experienced. In response to your feedback, I will investigate the issue and speak with our vendor to ensure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We would love to have another chance to provide you with a better experience the next time you're in town.
Nice hotel near everything Needed to spend 4 days in Kansas City and meet friends in different parts of the city - the hotel was very well located just off I-435. They are upgrading the rooms - and mine was great - felt the luxury .. staff was great too - very friendly and helpful.. and of course the price was great too!!
Business response:
The staff and I read your review, and would like to thank you for writing such wonderful comments about your recent stay. I am glad you enjoyed our friendly customer service as well as our convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
We checked in but no record in the system, then one morning one service person called to see if any body is occupying the room. When we checked out, the receipt showed wrong date.
Business response:
I appreciate you bringing your experience to our attention. I sincerely apologize for the confusion you experienced at check-in. As this hotel’s manager, I can assure you that I have used your comments as a training tool to coach our front desk staff to ensure your experience is not repeated. The staff and I appreciate your comments, as it will only help us to improve. We would love to have another chance to provide you with a better experience the next time you're in town.
Sheets and blankets smelled like mildew. Asked for new sheets, got 2 fitted sheets. Asked for more sheets never came, had to go to front desk to get them. Nothing in room as far as dishes/cooking utensils. Asked for coffee pot and came with no coffee.
Frequently asked questions about Extended Stay America - Kansas City - South
How is Extended Stay America - Kansas City - South rated?
Extended Stay America - Kansas City - South has a 2.8 star rating with 2,229 reviews.
When is Extended Stay America - Kansas City - South open?
Extended Stay America - Kansas City - South is open now. It will close tomorrow at 12:00 a.m.