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Extended Stay America Hotel Kansas City - South is located at 550 E 105th St, Kansas City, MO. This business specializes in Hotels & Motels and Other Lodging.
550 E. 105th St., Kansas City, MO, 64131, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
sleep walker I stayed there for one night only and just wanted to eat some dinner and rest for the night. Generally speaking this was a nice and comfortable hotel. it was located in a business area with nothing in walking distance yet the strangly hotel itself offered no amenities. I like to walk in the evenings to I decided to walk the nearest restaurant about a mile away. it was a Mexican restaurant / sports bar differtent but tasty. The way was different was crossing under freeways, no crosswalks, no side walks, on dark i... read more
First time stay I was surprised at the charge of a $100.00 deposit for third party reservations. Please explain this. The deposit was credited at check out.
Business response:
Charles - Thank you for your recent review of your stay. I do apologize that our deposit policy was unexpected and an inconvenience for you. The security deposit is in place to ensure the recuperation of any unexpected damages that may incur during a guest's stay. Please know that your feedback on this matter will be useful to us as we continually work to improve our hotel. Thank you for choosing Extended Stay America. We hope we have the opportunity to see you again in the future.
clean. but unorganized room was clean, but had to ask for pillows, towels and toilet paper that was missing,
Business response:
The staff and I read your comments about your stay with us. I am thrilled to read your remarks about the cleanliness of your room. However, I am very sorry that the proper supplies were not provided in your room. To prevent this from happening again, my team is updating the room inspection process. I really appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Overnight with the kids The price was decent. The kitchen was completely unequipped with anything; no pots, pans, dishes, silverware. Not things you'd ordinarily pack in your suitcase. There was no coffee pot or hairdryer in the room, which seemed odd. The front desk had no discernible help overnight. There is a person there, but nothing can be done about anything until 7am the next morning when they "open". The room wasn't kept up in maintenance (peeling paint and cracking walls) or cleaning (dust bunnies behind the nightst... read more
Business response:
I appreciate you taking the time to write a review of your experience with us. I am glad to read your remarks about the location and friendly staff. However, I am very sorry that your room had maintenance issues and the policy regarding dishes was not explained to you properly. We do offer kitchen equipment to all guests free of charge upon request. To make sure this doesn't happen again, I am working with my front desk team to ensure that they are informing guests of this upon check-in. Thanks to your feedback, we can conti... read more
It was a cool and neat place to stay but the night I stayed several cars were broken into
Extended Stay America - Kansas City - South has a 4 star rating with 1,061 reviews.
Extended Stay America - Kansas City - South is open now. It will close tomorrow at 12:00 a.m.