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Extended Stay America - Lawton - Fort Sill
- Hotels
- Lawton, OK
About this business
Location details
940 NW 38th St, Lawton, OK, 73505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Biz Trip Stay The room was very clean. The furniture and bedding was nice. Lobby staff was very friendly. Overall, it was a pleasant experience and I'd stay there again.
Stay here!!!!!! We were visiting family in Lawton and found this hotel to be quiet, comfortable and reasonably priced. The staff were helpful and took care of a barking dog problem immediately after someone sneaked their pooch into the room. The air conditioning unit is too close to the bed. This could be resolved if the bed were moved to the opposite wall. I did not like having cold air blowing on me all night. Will I stay here again? YES!
Great spot if you are needing an extended stay or are working in/around Lawton.
My room had a funky odor. The carpet looked as if it desperately needed to be cleaned. There was always a sign at the front desk “will be back soon”
Place was deplorable. Staff were incapable of fixing the issue if i could insert images i would. Bed was covered in blood splatters huge stains, crumbs long hairs. Floor was filthy. Phone didn't work and was caked in something sticky. Couch was completely peeled. Carpet was filthy and room smelled. Due to this i had to leave to another hotel. And they told me i could ask expedia for the refund. Then when i requested it they told me no. By far the worst experience ive ever had.
Business response:
Dear Guest, Thank you for sharing your experience. We are sorry to hear that the room did not meet your expectations upon arrival. Unfortunately, during the overnight audit process, our system access is limited, which can delay our ability to assist with room changes. We understand your frustration. However, we are glad our night auditor was able to provide you with the necessary information to help resolve the situation. We also worked with Expedia to ensure your refund could be processed without issue. We hope to have the ... read more
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Business response:
Dear Jonathan, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your feedback. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest. Sincerely, HotelManagement
There were too many times no one was at the front desk to help when needed. No one cleaned the room. No trash cans in the room. Overall just very disappointed.
Business response:
Dear Jonasia, Thank you for sharing your concerns with us. We sincerely apologize for the inconveniences you experienced during your stay, as attentive service and a comfortable environment are very important to us. We do apologize that you were dissatisfied with our housekeeping services. While our housekeeping is done weekly to respect our guests' privacy and offer minimal intrusion, your feedback regarding front desk availability and room needs will be shared carefully with our team. We appreciate you bringing these matte... read more
Frequently asked questions about Extended Stay America - Lawton - Fort Sill
How is Extended Stay America - Lawton - Fort Sill rated?
Extended Stay America - Lawton - Fort Sill has a 3.6 star rating with 2,265 reviews.
When is Extended Stay America - Lawton - Fort Sill open?
Extended Stay America - Lawton - Fort Sill is open now. It will close tomorrow at 12:00 a.m.