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Extended Stay America - Livermore - Airway Blvd.
- Hotels
- Livermore, CA
About this business
Location details
2380 Nissen Dr., Livermore, CA, 94550, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable I loved the comfortable beds and pillows
Business response:
Dear Margarita, we are delighted about your review of Extended Stay America. We understand how important it is to have a good night's sleep; hence, we are glad you were pleased with your room, especially the comfortable bedding. Thank you for taking time out of your day to recognize our efforts. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Not the best…but not the worst. This is our 2nd time staying here. Somehow they overbooked the rooms so there were no double rooms available for my party of 3. They had offered for us to try and stay at another Extended Stay about 20min away but we had to be at the venue early and wanted to be closer. They tried to accommodate by giving us a queen room and a rollaway bed. The rollaway bed was trash and not able to be slept on. 14 year old kiddo slept on the floor since the recliner in the room was broken. Somehow the 3 of us... read more
Business response:
Dear Kelly, please accept our sincere apologies for not meeting your expectations regarding the room you requested. We do try to honor these requests; however, there are times when we do not have the room unoccupied and available. We understand your frustration, and we genuinely regret disappointing you. We are committed to providing a comfortable stay with exceptional service. We hope to have an opportunity to better your experience whenever your travels bring you back to the area. Sincerely, Hotel Management
NO ICE MACHINE- ROOMS ARE DARK
Business response:
Dear Saram, we appreciate you taking the time to review our hotel. We are happy you enjoyed your overall stay with us. We receive many positive comments regarding our fully equipped kitchen with a full-size refrigerator, including ice trays for your convenience. Therefore we do not have ice machines on our property, and we apologize for your disappointment. Thank you again for being our guest and for your feedback. We look forward to welcoming you soon. Sincerely, Hotel Management
The hotel is clean, quiet, and close to stores as may be needed.
Business response:
Dear William, we want to thank you for staying with us at Extended Stay America. We are thrilled to receive your thoughtful review, and we are delighted to learn you found our hotel to be so comfortable and completely spotless. Being so close to local attractions is one of the many benefits of staying with us. It would be an honor to host you again when you return to the city. Have a wonderful day, and travel safely. Sincerely, Hotel Management
Easy check in
Business response:
Dear Anthony, we are delighted to know how happy you were with your stay at Extended Stay America. It is a pleasure to know you enjoyed the services and facilities and that your check-in process was smooth. Providing a home-like stay to every guest is what we strive for every day. We hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
Horrible Shower The shower head looked good but poured horribly with Tiny Streams and took forever to get soaps off I care only about my bed and the shower very disappointing I could have just put the bath on strong with a cup would have been better
Business response:
Dear Raquel, we are glad you had a great stay with us at Extended Stay America, and thank you for sharing your feedback. We continue to enhance our service through communication like yours, and we will convey your feedback to the maintenance team. So again, we appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
The property was nice, the sink was clogged with hair and would not drain, the bed was hard as a rock and killed my back.
Business response:
Richard, thank you for being our guest and for your candid review. While we are glad you loved our property, we are sorry for the issues you encountered with your room and the mattress. We do have a variety of room configurations that may be more suitable for your needs the next time you stay with us. We appreciate your feedback as we continually strive to meet the needs of every guest. We hope to see you soon as our guest. Safe travels. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Livermore - Airway Blvd.
How is Extended Stay America - Livermore - Airway Blvd. rated?
Extended Stay America - Livermore - Airway Blvd. has a 4.2 star rating with 1,458 reviews.
When is Extended Stay America - Livermore - Airway Blvd. open?
Extended Stay America - Livermore - Airway Blvd. is open now. It will close tomorrow at 12:00 a.m.