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Extended Stay America - Long Island - Melville
- Hotels
- Melville, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
100 Spagnoli Rd., Melville, NY, 11747, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable Nice experience with the managerf
Stayed one night and it was suitable for that. Property was clean, room was rest at 2:30. However, we saw bugs in the bathroom at night ( gone in the morning). The breakfast included was only coffee and oatmeal/granola bars and prepackaged muffins.
Business response:
Dear Wendy, Thank you for being our guest. We are glad that, overall, you were pleased with your stay and you liked our property. However, we apologize for not meeting your expectations with our complimentary breakfast. Our pest control provider services the hotel regularly, and we will ensure procedures are being followed to prevent any future issues. Your review will be discussed with our associates as we focus on providing exceptional guest experiences. We appreciate your comments and hope to have another opportunity to w... read more
pretty good，
Business response:
Dear Yeung, Thank you for selecting Extended Stay America. Reading about your experience during your stay with us brings us joy. Our aim is to meet and exceed our guests' expectations, and we are happy this was your case too. Your compliments for the staff are shared with the entire team for encouragement. We look forward to hosting you again on your next visit to our location, which you liked.Sincerely,Hotel Management
The elevator button to the 2nd floor did o=not work very well. there were visible patches in the walls all over. The place just looked run down and in need of some work. I wouldn't be excited to stay there again.
Business response:
Dear John, Thank you for choosing us. It is glad to know you had a pleasant time here. However, we are sorry for not meeting your expectations and have noted your observations regarding the need to update and renovate. We are currently having the same conversation with our brand leaders. In the meantime, our staff is committed to keeping our property clean, fresh, and up-to-date throughout our hotel. Please stay with us another time so we can provide you with a much more enjoyable experience.Sincerely,Hotel Management
The rooms were ok, it’s nice they have a kitchen also in the room. I think it could’ve been cleaner.
The parking lot is always clean. There is never any debris laying on the ground
My first impression was at the front desk. The woman that handled my reservation was rude and was not looking to help when questioned about the registration that was paid for in advance. I knew to just register and if I needed anything from the front desk, I would ask someone else after her shift. It was disappointing since the room was not cheap. I expected the front desk to be more inviting and kinder.
Business response:
Dear Wanda, Thank you for letting us know about your stay. It is very disappointing to learn about your issues with one of our staff members. Please accept our sincere apologies. Our staff genuinely cares about providing an enjoyable stay to all our guests, and this incident does not reflect our usual service. Appropriate measures have been taken to ensure this is not repeated. Once more, we apologize for this unpleasant experience and hope you will consider returning so we can show you the hospitality you deserve.Sincerely,... read more
Beyond nice staff, Absolutely loved it here. With your own little kitchen to use, who could complain. Definitely would come back again!!! 10 stars
Business response:
Dear Salvatore, We are pleased you had a great time with us at Extended Stay America Suites Long Island Melville. Thank you so much for the kind words regarding the exceptional service provided to you by our devoted associates. Further, we are pleased you could take advantage of our fully equipped kitchenette. It is always our goal to ensure a fulfilling stay for our guests, and we can't wait to have you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Long Island - Melville
How is Extended Stay America - Long Island - Melville rated?
Extended Stay America - Long Island - Melville has a 4.1 star rating with 1,258 reviews.
When is Extended Stay America - Long Island - Melville open?
Extended Stay America - Long Island - Melville is open now. It will close tomorrow at 12:00 a.m.