This profile has been claimed by the business owner or representative.
Extended Stay America - Long Island - Melville
- Hotels
- Melville, NY
About this business
Location details
100 Spagnoli Rd., Melville, NY, 11747, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It would be more gravitating, if a section of the Parking lot could be converted into a breakfast area. It has the potential & put it on top of the radar for guests. Just saying a little more comfort goes a long way.
Business response:
Dear Quincy, We are delighted you chose Extended Stay America for your recent visit to Melville, and we are thrilled to read all of the great things you loved about our hotel. We appreciate your business and hope you will choose us every time you are in the area. We look forward to seeing you again soon.Sincerely,Hotel Management
Me encanta!
Business response:
Dear Anthony, thank you for selecting Extended Stay America and taking the time to write a review. We're glad you enjoyed your stay. Our team's priority is guests' satisfaction, so we are thrilled this was your experience. We look forward to sharing your positive feedback with our team. Thank you again for including us in your travel plans. It will be our pleasure to welcome you back anytime you visit our area. Sincerely,Hotel Management
Ok. Lightbulbs were out when I checked in and the front desk said they didn’t have somebody that could replace them because their normal repairman was gone for the day. As it turns out they were able to replace one of the lightbulbs that were out but they never replaced the other.
Business response:
Dear Gary, thank you for choosing us. We are glad you had a pleasant time with us. However, we are genuinely sorry for the issues you experienced and for not providing the exceptional stay you deserve. We want our guests to see our dedication in everything we do; therefore, we apologize for not meeting your expectations. Your feedback is valuable to us and has been addressed with the appropriate individuals to ensure we are well-poised to serve you in the future. Please allow us a second chance to restore your confidence in ... read more
A/C unit in room wasn’t working to its potential
Business response:
Dear Dianne, thank you for staying with us and sharing your experience. We are glad that you had a pleasant stay. However, please accept our apology for the air conditioner not working properly and for the inconvenience this may have caused. Your feedback is shared with our maintenance team and will be addressed adequately. We appreciate your comments and understanding, and we hope you will stay with us another time so we can provide you with a much more satisfying experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Long Island - Melville
How is Extended Stay America - Long Island - Melville rated?
Extended Stay America - Long Island - Melville has a 3.1 star rating with 2,357 reviews.
When is Extended Stay America - Long Island - Melville open?
Extended Stay America - Long Island - Melville is open now. It will close tomorrow at 12:00 a.m.